We had Hamco come for a service check for our boiler, and Mike K. Our technician was great. He explained what the issues were and what needed to be done to fix them.
Recently called Hamco for an emergency with our heating system. Our tech Mike was there in record time and had us up and running in no time. He was polite and efficient and... we will definitely be calling again!read more
Great to work with - thank you!
We had Nolan as our technician and we were very pleased. Very kind and knowledgeable! We highly recommend him and Hamco
Nolan was our service person and he was very polite and prompt. I hope we always have him as our service person. He was such a pleasure to deal with and so knowledgeable!
I recently needed some help and the technician who came was great. He explained everything that he was doing, even gave me some tips to be more efficient. These kinds of... calls always make me anxious, worrying about how much the bill will be? Will I get a good technician who is honest and knows what he/she is doing? All went well and I want to thank Nolan T. for his professionalism and easy-going manner. Thanks Nolan and thanks Hamco!read more
I recently had Mike from Hamco perform my annual maintenance and I’m extremely satisfied with the experience. From the moment he arrived, he was friendly, professional, and... clearly very knowledgeable about heating systems. Mike took the time to explain everything he was doing and offered useful tips to help me maintain the furnace through the colder months. His thorough work gave me confidence that my furnace is in great shape for the winter. Mike is definitely a valuable member of the Hamco team, and I’ll be requesting him for future service! Thank you Hamcoread more
Had maintenance done on my ac and furnace and mike was very helpful and informative. Very pleased with the service and will use hamco again in the future.
Had our annual maintenance done, quick, affordable, and mike was a great technician for them to send, highly reccommend hamco!
Hamco is great !!I had mike come out for a service call and he was super helpful
We had Mike Kawa from Hamco service our furnace and air conditioner. We were more than pleased. Well spoken, polite, courteous young man. He was very informative and... knowledgeable! We will definitely be recommending and using your company again!!Marco and Carm Tesolinread more
We had Hamco come in and service my father's furnace. The technician that showed up, Mike, was extremely professional, knowledgable and talked through the issue with myself... and my father. He showed up on time and aware of the work needed to be completed. The price was very reasonable compared to quotes we had received from other places. I have already recommended Hamco to all my friends and family.read more
Mike serviced my system some time ago and gave fantastic service. Will be requesting him every time!
Great service. Nolan is a wonderful technician. Highly recommend
I had service man came to service my furnace today. I was late meeting him but he waited for me. He was very courteous in dealing with. I am very pleased with the services.... Thank you very much Najim for getting my furnace ready for winter.Georgeread more
Our service specialist Najim was a pleasure to deal with. He went above and beyond the required service needed. Respectful, extremely knowledgeable and hard working, this... specialist had it all. I will solely be dealing with him in the future. Thank you Najim.read more
We had a service call to check on a furnace problem. The Service Technician, Steve, was a real pleasure to meet and deal with. He was extremely professional and... knowledgeable. He quickly found the problem and offered suggestions as to resolving it.read more
Christian from Hamco came by to do an annual maintenance on my furnace. It is a brand new furnace that I bought from them last year, but doing the yearly maintenance... increases my labour warranty. Christian was efficient, very kind and punctual. I will be a longtime Ho customerread more
After replacing our furnace and installing a central air unit with Hamco we've had nothing but excellent, attentive service that is reasonably priced and achieved both on... time and with great courtesy. Christian just performed the yearly maintenance on both units, and thanks to him we're all set for winter! There was an issue with a part he quickly and efficiently replaced, and I'm certainly happy to know it now instead of during the first cold snap.read more
Just had my furnace serviced for its yearly checkup. Christian the service technician was polite, he explained in detail the bill to me and what was done. Excellent service.
We had no hot water. I called after office hours and left a message. They returned my call before 9 am. And a very nice gentleman named Najim had it working by 11... am.Will definitely call again!read more
Air conditioner service required due to non-cooling. Called Hamco first thing in the morning and fixed early afternoon. Exceptional courteous service beginning at reception... who booked the service and by Najim, the onsite technician. Najim was amazing, very professional and knowledgeable and he looked after a few extra items while he was here - cleaning, taping gaps in duct work, etc. Thank-you Najim!read more
Excellent service! Called them for a 2nd opinion, and boy did they deliver. They followed up with manufacturers of our heat exchange and found out it was under warranty. ... Going the extra step, saving us over $2400 based on quote from the other guys to replace. We know who we will be buying our new system from when needed. Thanks Najim for going the extra mile!read more
I should have called HAMCO right from the beginning! Me and my family suffered with no AC for a week during the hottest days yet this summer! Corey from HAMCO came bright and... early this morning and solved the problem. Very professional, knowledgeable and respectful, he got the job done in no time. Thank you Corey and HAMCO!!!!read more
Fearing an exorbitant bill, I reached out to HAMCO for a Saturday service call during another heat wave. Christian from HAMCO promptly returned my email and explained the... charges, both 'real' and potential. He arrived when he said he would (rarer than it should be!) and immediately set to work. He efficiently and effectively diagnosed the issues and had a well-stocked truck that allowed him to fix both issues and restore my air conditioning. Thank you, Christian! The price was very reasonable and below what I expected to pay under the circumstances. I will continue to recommend HAMCO! Strangely, my two neighbours to the north have both had their air conditioning fail over the last 10 days and neither received timely nor exemplary service from their providers, who were NOT HAMCO.read more
We have used Hamco for our pharmacy business for many years. They are the reason our customers and staff are always kept comfortable in the store. This year, they even... helped solve a tricky problem with our compounding cleanroom airflow and pressure balance. Just awesome guys. Wish I could give more than 5 stars.read more
My AC went out last week, in the hottest days of the year. The Hamco tech showed up on schedule, fixed my AC quickly and professionally. And the price was right. This is... why small, family-owned businesses are the best! They have a customer for life.read more
Christian came to my place today and he was very friendly, professional, and helpful. He listened carefully to my concerns. He was patient and not condescending while he... explained how the AC worked. He was able to find an important adjustment that was necessary and now it's blowing twice as cold!read more
There I was… with an rv hot water tank that needed to be replaced and some propane lines that were beyond sketchy. I didn’t know how to resolve these issues and who would... take on such a project. I reached out to Hamco and although rv trailers are not something they usually tackle, they cared enough to listen. They understood I needed help and they took this job on. Right away, Nolan was out to do an on-site inspection to get a better understanding of what was involved and what needed to be done. He was so professional, personable and knowledgeable. He got right to the task at hand and understood quickly what needed to be addressed. A date was easily booked through the helpful and courteous office team. On June 12, 2024 Nolan returned and again, wasted no time diving in and getting the old hot water tank out and installing the new. Repairing the propane lines and testing and checking all the new system. I can’t thank Nolan, Jordan, Veronika and the rest of the team at Hamco enough for caring, going the extra mile and helping me out of a real jam. It’s not always easy for a service company to achieve the highest level of service that it’s customers expect… but Hamco sure did reach it here.read more
I have used Hamco service for 25+ years and have a Hamco installed furnace & air. I use their service for both spring & fall maintenance. They have been very helpful to the... point of helping to keep my very old heating system as long as possible. Recently I had the spring maintenance service & there were a couple of problems after it was completed. I spoke to Tara who was very helpful & patient with my explanation of what was happening. A couple of days later Mike came to investigate the problems & quickly solved the problems & explained what was happening. They were both very helpful and considerate.read more
A great company to deal with!!! Tara helped direct me to the right person for ordering a hot water heater which was installed by Adam and Veronika. I have been a long time,... happy customer.read more
It feels like Summer is already here and so thankful that we purchased our new York A/C from Hamco a few months ago. It’s running great and keeping our house nice and... comfortable. We have been a customer for many years and can’t be more pleased with Sales (Andrew) Service (Shane) and Customer Service (Tara). All so friendly and knowledgeable.Quick story: Two winters ago my wife and I were visiting my daughter and her family in Switzerland. We were there for 2 months and while away we had a good friend checking the house on a regular basis. A month into the visit I received a text that there was an issue with the furnace. The condensate drain line was leaking and had to be fixed/replaced asap. A 6-hour time change made phoning a challenge however, after talking with Tara and Shane we were relieved and the repair was made the next day. Where do you get Service like that!Thanks again to the HAMCO Family!Regards,Charles D. Shieldsread more
We were really impressed by professional work and customer oriented attitude. Veronica and Corey were great. They went out of a way to make it fit in our complicated... setup.Thank you guys!Addendum:Thanks to the professionalism and understanding of Margaret, We were able to setup a service call for the annual maintenance in a short time, so our furnace is ready for the next season.Thanks again!read more
HAMCO is an experienced HVAC shop with great people. We have used them for a number of commercial service jobs. Could not recommend more.
I have used Hamco for many years now and have always been pleased with the services that they provide, from both the helpful administrative personal and their knowledgeable... technicians. Hamco is my first choice and the company that I highly recommend to others.David Wardread more
We have been using Hamco for years. And only use them for all our HVAC/Boiler repairs. Nolan is a great tech and Cherryl is great to deal with in the office.
New furnace installed by Hamco this morning. Veronka and Adam did a fantastic job. Very considerate and very professional! Great experience all around. Great people, great... company. Ron VanderMeulen.read more
I highly recommend HAMCO. The customer service person DENISE is the best. She is always willing to help and sort things out for you. Thank you DENISE 🙂
I have been dealing with Denise for years and I find her very professional and helpful. I will continue to use Hamco because of Denise and the great service we... receive.Victor Renzellaread more
Thank you so much Cherryl Skinner, for your help and guidance.You are amazing 👏
Great team and extremely knowledgeable. Guided us on our heat pump purchase. Cherryl in the back office was amazing to work with
Had a new AC put in.Murray & Adam were the technicians. Friendly, fast, helpful. Impressed.They finished ahead of time.Impressed and thank you!Hamco, both product and... services are reliable.read more
Excellent service from Nolan! He got us out of a jam and made the experience enjoyable. Called at 7 am and he showed up around 10 am. Can't ask for faster service.
Always excellent service from Hamco! They are prompt, professional and enjoyable to work with. Cherryl has always been a lovely person to interact with and very helpful with... booking service and handling billing!read more
Always a top notch experience when dealing with Cherryl! Very pleasant and knowledgable
Small landlady here. I've used Hamco many times over the years and they get there on time and they get the job done. A shout out to Cheryl in Accounting who always answers my... questions and sends out the invoices promptly.read more
What makes a great company is their staff.They were all very professional and courteous.A special call out to Cheryl Skinner whois always ready to go that extra mile... fora customer.I would recommend this company without hesitation.Great price, great service, and especially great people.Thank you Cheryl.read more
We have a yearly Maintenance Contract with them for the last 3 to 4 years and they deserve more then 5 stars.DENISE is always helpful & accommodate us in emergency.So, 5... stars for Denise also.read more
Thank you Margaret for setting up our Annual furnace inspection and cleaning to meet our availability. It is great to know that I never have to worry about scheduling this... as you are always on top of it.read more
Nothing but good things to say about my dealings with Cheryl. She was professional, understanding and courteous. I would definitely recommend Hamco for any of your heating... and cooling needs.read more
Hamco looked after us really well. An especial shout out to Cheryl in Accounting for helping me keep track of my e-transfers!
Have had two furnaces and an AC unit replaced in the last year through Hamco. Always happy with the service. Cherryl in accounts is always a pleasure to deal with as well.
As a House Manager for a larger private residence with an extensive HVAC system we relied on the Hamco team to service our system seasonally, as well as assist when there was... an issue. The team is reliable and knowledgeable but the star of the team is Cherryl who was always a delight to work with. Highly recommend.read more
April 2024: Just a quick post to thank the accounting lady at Hamco (Cherryl) – the one who asks for money. I want to acknowledge her pleasant and friendly attitude. Last... year, when I had requested an invoice for a recent service call – through a miscommunication, she pulled out our last 10 years of past invoices, and sent them all to me. Now who else would do that – and still be smiling? Only Cherryl. Thank you!Jonathan at Hamco just completed our annual (June 2023) York A/C maintenance. He went above and beyond - which is always the case with Hamco and their technicians. My thanks go to Shane and his crew.Hamco just finished this year's (2021) annual maintenance on 2 furnaces. Technician (Eric) did a bang-up job - knowledgeable, efficient and courteous - thank you !!Once again Hamco earns its stripes. Had them in for regular furnace maintenance. Andrew M. was everything you would want in a technician - skilled, professional and pleasant. Been using them for many years and highly recommend them. Two thumbs up!We had a noise problem with 1 year old York AC. Shane addressed the problem promptly. Within a day, technician Andrew was on site, diagnosed and fixed the problem within minutes. Thanks to bothread more
This company has amazing customer service. The staff is great, especially Cherryl in the accounting department who helped me out when I quickly needed to change my monthly... billing after my credit card was stolen. The whole place is wonderful. I can not say enough about the customer service.read more
Dealing with Hamco was very easy, efficient and honest. Service was prompt and affortable. A special thank you to Cherryl Skinner for taking care of our account in a most... professional and consciousness manner. Recommend without hesitation.read more
Want to give credit to the ladies who work in the background. From answering the phone, scheduling and finance. You all are amazing. Cherryl from finance is always so helpful... and friendly. You need someone like her on your team.read more
Can't say enough about the staff - hats off to Cherryl in A/P who ensures invoices are sent out in a timely manner and should there ever is an issue she is quick to help and... get everything sorted. Thanks Cherryl! Joanne from Appleridge Co-operative Housing.read more
Love communicating with Cherryl Skinner from accounting. Always curtious, follows up with gentle reminder to pay :))) we need more people like that. Money is not always... Pleasantville deal with so it's nice to have pleasant moments around it. (Dear Grain Bakery).read more
HAMCO has provided excellent service at our home a number of times now. The entire team is always fantastic, and I've especially appreciated Cherryl's friendly attitude and... prompt invoicing over the years. Thank you!read more
Thank you Cherryl Skinner for being on top of all our billing so that payments are made quickly and efficiently. We appreciate your fast response to all billing equiries.
We had our furnace, ventilator and some ducting replaced during a renovation of our condo - a major project. The team did a terrific job of removal and installation. The... whole HAMCO experience was excellent, including the "back office": Cherryl in Accounting was super responsive throughout the process and is a really excellent rep for the company. Thanks, Cherryl. Let's hear it for Accounting!!read more
Hamco Heating and Cooling is a great hvac contractor but what makes them even better than everyone else is their amazing staff. Speaking of which, when it comes to... meticulous administration of Hamco's payables & receivable , no one is better than : Cherryl Skinnerread more
Want to share that Cherryl account manager is the best! She helped with my service plan and scheduling and even got me some $ back!
I use and recommend Hamco for everything. Great technicians. Excellent people. And Nick and Veronika did a terrific job for us. Tidy professional job.
We at Martello Restaurant have been working with Hamco for several years and have nothing but the highest accolades for their services, including working with Jordan Vasilak... who oversaw the installation of our HVAC systems, but also with Cherryl Skinner in their accounting group, who has always been professional and pleasant and kind in our interactions and communications. We highly recommend Hamco!read more
The tech that came by Christian, did a wonderful and professional job. Would reccomend to friends and family
Great company would recommend to anyone. Ask for Mike!Edit: we've had Hamco over a couple more times since this review. Probably the best HVAC company in town. Quick, great... work at a fair price.read more
Earlier this week Hamco replaced my gas furnace and air conditioner with a new multi stage furnace and heat pump. The team was led by Shemar assisted by Nick, Veronika and... Tony. They were courteous and efficient, and the work of removal and installation of the new system went smoothly. They did a great job of cleanup in the work area, and outside where the hear pump unit is located. Thanks to the installation team, and to Andrew who did the upfront work of finding the right solution for us.read more
Our old rental hot water heater burst, which left us with a bit of a flood and no hot water. We phoned around to the big box retailers to purchase and install a new hot water... tank. The install dates were anything from 7 to 14 days wait. I phone Hamco, and they sent a rep that afternoon to estimate the job. The install was completed next day in 2 hours. Excellent service and competitive price. Highly recommend.read more
Yesterday the Hamco team replaced my furnace and air conditioner, and did a wonderful job! Led by Shemar, they were courteous and efficient, and the work went smoothly.... Shemar added some unexpected touches - a handle for easily removing the filter, and a pouch for storing the manuals - very helpful for a forgetful and arthritic senior! He helped me set my thermostat and talked me through all decisions made. Thank you to a great team: Tony, Jonathan, and Shemar, and to Steve, who did the diagnostic work on the old furnace and a/c. Congratulations.read more
Nolan is a professional service technician. He provided knowledgeable service in a timely and efficient manner. We are pleased with the service provided.
Thank you Christian for your extra attention! Truly, everyone at Hamco has been really easy to work with over the years, always friendly, and the units works great!So far,... I’ve always felt safe inviting Hamco employees into my home and this is really important to me as a queer person with disabilities. Thanks!read more
Excellent service and knowledgeable staff! My go to Heating and Cooling company moving forward!
Christian from Hamco did a super job getting our furnace up and running after it failed to start on a cold Saturday morning. He was very pleasant to deal with, explained... everything and kept in contact with us. Thanks Hamco!read more
We have dealing with Hamco for over 12 years. Steve did our yearly maintenance service this year and did a great job. They have earned our trust over the years, we know... they are honest and competent, best Local HVAC guys in the business.read more
Well I waited a while to write a review til it got "REAL cold". I have to say the HEAT PUMP/AC PUMP we had installed in the summer did an outstanding job dealing with the... entire attic area with ease. It was so comfortable up there (when it was like 40+ degrees outside on those heat wave stretches we had here in old DUNDAS) we just wanted to be up there more often, also noticed the air was very comfortable and clear. Not too dry or humid, kinda just perfect.Our house was built in 1903, pretty typical Edwardian style, long, skinny and REALLY tall. Attic open from front to back of house.NOW that its COLD, prior to this HEAT PUMP install, our attic was an ice box. Tough to enjoy, NOT A PROBLEM NOW THOUGH !!! The heat in there is excellent!! It's just quietly keeping us at 24 degrees or so. The outside unit is so quiet I have to lean into it make sure we are running. Incredible really!! HYDRO bills do not show huge increases. I think we are quite similar in historical billing actually, be being more efficient in other areas. Ii.e. weekend laundry only (OFF PEAK), less fancy lights out back no one really looks at too much.The installer crew were in/out in about 7 hours. Great crew!!"ANDREW" was spectacular from start to finish with his knowledge, confidence and professionalism. I had 3 or 4 discussions with hvac folks, and clearly ANDREW knew the job better then the rest, so we signed with HAMCO!Thx folks, I've recommended you several times.Bread more
Just had a ductless AC installed. Starting from the sales representative Andrew to the technicians who installed the unit, Ainslea, Shemar, Nick and Tony, we couldnt be... happier with the service we received from start to finish. Professional, friendly and efficient, it was a pleasure having them in my home. Hard working bunch and will definitely be referring this company in the future. Thank you Hamco for the amazing job!read more
I would highly recommend Hamco Heating and Cooling Ltd. We had used their services to maintain our old furnace however when we woke up with no heat one morning, we were very... worried. The technician came without two hours. Unfortunately, it was time to replaced the very old furnace and Bill came right away to next day to give us a quote on a new furnace. Our installation took place the following day and our installers Justin and Nick did an amazing job and were very professional. Thank you to the whole team for caring and making sure we were not left out in the cold for very long.read more
We have been working with HAMCO in Hamilton, ON for over 15 years, to install a high efficiency boiler and a water heater. They have always provided top quality, reliable... service. Recently we installed a heat pump in our house (which is almost 100 years old and has hot water heating). We installed 4 heating/cooling units, one on each floor operated by one large condenser to reduce our carbon footprint and hopefully reduce our gas bill. The installation team of 4 eneregtic young technicians (Veronika, Najim, Josh and Nick) were a delight to work with. They were effciient, fast and completely dedicated. They made sure everything was done to a perfection despite cold weather outside. Thanks very much to them and we recommend them higly to anyone who is considering a heat pump installation.read more
Called for a boiler issue after hours and had a knowledgable technician on the other end quickly (Nolan), who helped solve my problem.
Two technicians ( Najum and Shamar) installed a new gas furnace and hot water tank on a rush basis since my old one failed. They worked well and solved a few install issues... quickly. They tidied up afterwards and explained any questions I had thoughtfully and politely. Easy for me to recommend these gents and Hamco.read more
Personable gentleman, knowledgeable and responsible to make the right decision for our household . Hard to accept with potential cost involved with replacement !!I do... believe it’s better than not waking up !!read more
I use Hamco services for the yearly maintenance of my furnace—very friendly and efficient service from initial phone contact to service personnel. This year, Christian did... the service. He was very knowledgeable, on time, and courteous.read more
Thanks to Christian of HAMCO Heating & Cooling (Hamilton) who performed annual maintenance on our furnace in November 2023. Christian is super friendly and approachable and... went the extra mile to vacuum the burners and frame in addition to performing all continuity and pressure checks. Satisfied HAMCO customers for over 20 years... we highly recommend HVAC specialist Christian and extend our thanks as always to Denise for booking us in so promptly.read more
Very professional and hard working. We will be using HAMCO for all of our projects going forward. I want to tip my hat to Jordan for always delivering our special and... custom requests, also to Ainsley and Justin for working so efficient to get the job done as promised.read more
Hamco is the Only Company I Trust for my Heating Needs. I am a repeat Customer of 14 years. Andrew, Bill and the staff are knowledgeable, professional, clean and all round... great. I purchased my first furnace in 2009 It was a good experience. Justine & Shemar just installed my 2nd furnace today. They were fast, reliable and got my heat on quickly.I highly recommend this company!👍👍read more
Johnathan was awesome he absolutely went above and beyond his scheduled furnace maintenance by restarting my water heater for me and my family he didn't have but he did with... a HAMCO SMILE😁 my family and I are Grateful 🙏🏼read more
We had an excellent experience with Andrew cleaning our gas fireplaces. He did a very thorough job, and had some important tips to share. He was timely, and left everything... looking beautiful.read more
Very positive experience working with Hamco for our Daikin ductless system. Andrew was very informative and detailed in explaining the best heating solution for our sun room.... Murray and the team were fantastic and consulted with us during every step of the installation process. The job was unique and challenging, but it was completed professionally and on time. Couldn't be happier with the results!read more
Had Shemar and Veronika here today installing a new furnace. Very pleasant and professional. Did a great job with installation and answered all our questions. Left the work... area spotless upon completion of work, would highly recommend Hamco.read more
My hats and and I had Nolan, he was great, informative , honest, courteous…we would definitely would call him if there is a problem or if any of my friends need someone…thank... youread more
