Heat Pump Service, Repair & Maintenance

Heat Pump Service and Repair in Hamilton, Burlington, Oakville & Surrounding Areas 

From annual maintenance to service and repair, HAMCO’s team of knowledgeable and experienced technicians are ready to help make sure that your heat pump continues to work efficiently. We never recommend replacing your system unless it’s absolutely necessary, and will always provide you with options before repairing it.

24/7 Repair

Emergency Heat Pump Repair

Even the most well-maintained heat pump will occasionally need repair, this is due to general wear and tear as a heat pump works year-round to keep your home comfortable. If your heat pump is in need of repair, trust the experts at HAMCO to get the job done right; the first time.

Heat Pump Maintenance

Keeping your heat pump system cleaned, checked and maintained by a licensed professional not only improves efficiency and performance but also increases the system’s lifespan, helps prevent future breakdowns and maintains its warranty.

Book Heat Pump Service Now

At HAMCO, we are committed to ‘doing it right’ the first time and ensure the full completion of jobs in a timely fashion.

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    Jean-Claude Chambers
    Jean-Claude Chambers
    15:29 15 Mar 24
    Our old rental hot water heater burst, which left us with a bit of a flood and no hot water. We phoned around to the big box retailers to purchase and install a new hot water... tank. The install dates were anything from 7 to 14 days wait. I phone Hamco, and they sent a rep that afternoon to estimate the job. The install was completed next day in 2 hours. Excellent service and competitive price. Highly recommend.read more
    Elisabeth Gedge
    Elisabeth Gedge
    12:45 15 Mar 24
    Yesterday the Hamco team replaced my furnace and air conditioner, and did a wonderful job! Led by Shemar, they were courteous and efficient, and the work went smoothly.... Shemar added some unexpected touches - a handle for easily removing the filter, and a pouch for storing the manuals - very helpful for a forgetful and arthritic senior! He helped me set my thermostat and talked me through all decisions made. Thank you to a great team: Tony, Jonathan, and Shemar, and to Steve, who did the diagnostic work on the old furnace and a/c. Congratulations.read more
    mark salata
    mark salata
    15:11 14 Mar 24
    Nolan is a professional service technician. He provided knowledgeable service in a timely and efficient manner. We are pleased with the service provided.
    Andy Kleiner
    Andy Kleiner
    14:25 29 Feb 24
    Thank you Christian for your extra attention! Truly, everyone at Hamco has been really easy to work with over the years, always friendly, and the units works great!So far,... I’ve always felt safe inviting Hamco employees into my home and this is really important to me as a queer person with disabilities. Thanks!read more
    Nicholas Frisby
    Nicholas Frisby
    18:27 27 Feb 24
    Excellent service and knowledgeable staff! My go to Heating and Cooling company moving forward!
    M1CAustin
    M1CAustin
    03:56 25 Feb 24
    Christian from Hamco did a super job getting our furnace up and running after it failed to start on a cold Saturday morning. He was very pleasant to deal with, explained... everything and kept in contact with us. Thanks Hamco!read more
    Peter Bozzo
    Peter Bozzo
    21:15 09 Feb 24
    We have dealing with Hamco for over 12 years. Steve did our yearly maintenance service this year and did a great job. They have earned our trust over the years, we know... they are honest and competent, best Local HVAC guys in the business.read more
    Brent Moss
    Brent Moss
    15:59 17 Jan 24
    Well I waited a while to write a review til it got "REAL cold". I have to say the HEAT PUMP/AC PUMP we had installed in the summer did an outstanding job dealing with the... entire attic area with ease. It was so comfortable up there (when it was like 40+ degrees outside on those heat wave stretches we had here in old DUNDAS) we just wanted to be up there more often, also noticed the air was very comfortable and clear. Not too dry or humid, kinda just perfect.Our house was built in 1903, pretty typical Edwardian style, long, skinny and REALLY tall. Attic open from front to back of house.NOW that its COLD, prior to this HEAT PUMP install, our attic was an ice box. Tough to enjoy, NOT A PROBLEM NOW THOUGH !!! The heat in there is excellent!! It's just quietly keeping us at 24 degrees or so. The outside unit is so quiet I have to lean into it make sure we are running. Incredible really!! HYDRO bills do not show huge increases. I think we are quite similar in historical billing actually, be being more efficient in other areas. Ii.e. weekend laundry only (OFF PEAK), less fancy lights out back no one really looks at too much.The installer crew were in/out in about 7 hours. Great crew!!"ANDREW" was spectacular from start to finish with his knowledge, confidence and professionalism. I had 3 or 4 discussions with hvac folks, and clearly ANDREW knew the job better then the rest, so we signed with HAMCO!Thx folks, I've recommended you several times.Bread more
    Rita P
    Rita P
    22:08 15 Jan 24
    Just had a ductless AC installed. Starting from the sales representative Andrew to the technicians who installed the unit, Ainslea, Shemar, Nick and Tony, we couldnt be... happier with the service we received from start to finish. Professional, friendly and efficient, it was a pleasure having them in my home. Hard working bunch and will definitely be referring this company in the future. Thank you Hamco for the amazing job!read more
    Cindy Labbé
    Cindy Labbé
    19:33 09 Jan 24
    I would highly recommend Hamco Heating and Cooling Ltd. We had used their services to maintain our old furnace however when we woke up with no heat one morning, we were very... worried. The technician came without two hours. Unfortunately, it was time to replaced the very old furnace and Bill came right away to next day to give us a quote on a new furnace. Our installation took place the following day and our installers Justin and Nick did an amazing job and were very professional. Thank you to the whole team for caring and making sure we were not left out in the cold for very long.read more
    Karen Kajtar
    Karen Kajtar
    03:27 30 Dec 23
    Khursheed Ahmed
    Khursheed Ahmed
    22:56 20 Dec 23
    We have been working with HAMCO in Hamilton, ON for over 15 years, to install a high efficiency boiler and a water heater. They have always provided top quality, reliable... service. Recently we installed a heat pump in our house (which is almost 100 years old and has hot water heating). We installed 4 heating/cooling units, one on each floor operated by one large condenser to reduce our carbon footprint and hopefully reduce our gas bill. The installation team of 4 eneregtic young technicians (Veronika, Najim, Josh and Nick) were a delight to work with. They were effciient, fast and completely dedicated. They made sure everything was done to a perfection despite cold weather outside. Thanks very much to them and we recommend them higly to anyone who is considering a heat pump installation.read more
    Conor Bell
    Conor Bell
    01:43 07 Dec 23
    Called for a boiler issue after hours and had a knowledgable technician on the other end quickly (Nolan), who helped solve my problem.
    S W
    S W
    22:15 05 Dec 23
    Two technicians ( Najum and Shamar) installed a new gas furnace and hot water tank on a rush basis since my old one failed. They worked well and solved a few install issues... quickly. They tidied up afterwards and explained any questions I had thoughtfully and politely. Easy for me to recommend these gents and Hamco.read more
    Wally Mucha
    Wally Mucha
    19:46 25 Nov 23
    Personable gentleman, knowledgeable and responsible to make the right decision for our household . Hard to accept with potential cost involved with replacement !!I do... believe it’s better than not waking up !!read more
    Pia Shaw
    Pia Shaw
    14:29 14 Nov 23
    I use Hamco services for the yearly maintenance of my furnace—very friendly and efficient service from initial phone contact to service personnel. This year, Christian did... the service. He was very knowledgeable, on time, and courteous.read more
    LAH LAH
    LAH LAH
    23:56 12 Nov 23
    Thanks to Christian of HAMCO Heating & Cooling (Hamilton) who performed annual maintenance on our furnace in November 2023. Christian is super friendly and approachable and... went the extra mile to vacuum the burners and frame in addition to performing all continuity and pressure checks. Satisfied HAMCO customers for over 20 years... we highly recommend HVAC specialist Christian and extend our thanks as always to Denise for booking us in so promptly.read more
    Diana and Jon Benitez
    Diana and Jon Benitez
    19:25 09 Nov 23
    Very professional and hard working. We will be using HAMCO for all of our projects going forward. I want to tip my hat to Jordan for always delivering our special and... custom requests, also to Ainsley and Justin for working so efficient to get the job done as promised.read more
    Tina Gribben
    Tina Gribben
    17:10 03 Nov 23
    Hamco is the Only Company I Trust for my Heating Needs. I am a repeat Customer of 14 years. Andrew, Bill and the staff are knowledgeable, professional, clean and all round... great. I purchased my first furnace in 2009 It was a good experience. Justine & Shemar just installed my 2nd furnace today. They were fast, reliable and got my heat on quickly.I highly recommend this company!👍👍read more
    SDotStylz
    SDotStylz
    17:32 01 Nov 23
    Johnathan was awesome he absolutely went above and beyond his scheduled furnace maintenance by restarting my water heater for me and my family he didn't have but he did with... a HAMCO SMILE😁 my family and I are Grateful 🙏🏼read more
    Margaret Wilding
    Margaret Wilding
    18:22 28 Oct 23
    Bobbie Smith
    Bobbie Smith
    23:59 26 Oct 23
    Pleased with service!!
    Heather Forsythe
    Heather Forsythe
    13:06 26 Oct 23
    We had an excellent experience with Andrew cleaning our gas fireplaces. He did a very thorough job, and had some important tips to share. He was timely, and left everything... looking beautiful.read more
    Rick Stuart
    Rick Stuart
    14:58 23 Oct 23
    Very positive experience working with Hamco for our Daikin ductless system. Andrew was very informative and detailed in explaining the best heating solution for our sun room.... Murray and the team were fantastic and consulted with us during every step of the installation process. The job was unique and challenging, but it was completed professionally and on time. Couldn't be happier with the results!read more
    Steve Jess
    Steve Jess
    20:16 20 Oct 23
    Had Shemar and Veronika here today installing a new furnace. Very pleasant and professional. Did a great job with installation and answered all our questions. Left the work... area spotless upon completion of work, would highly recommend Hamco.read more
    MIchael Roche
    MIchael Roche
    17:37 20 Oct 23
    Mike Daigle
    Mike Daigle
    01:05 13 Oct 23
    My hats and and I had Nolan, he was great, informative , honest, courteous…we would definitely would call him if there is a problem or if any of my friends need someone…thank... youread more
    Kristy-Leigh Quinlan
    Kristy-Leigh Quinlan
    15:31 12 Oct 23
    I want to thank Jonathan for coming and trouble shooting our furnace today. He was professional, patient, kind and explained things thoroughly so I knew what was going on.... This wasn’t our first time using hamco and it most definitely won’t be our last! Quality service! A++Thank you Jonathan!read more
    mike m
    mike m
    19:21 05 Oct 23
    Thanks Mike for a great furnace tune up today, Hamco is a trusted name to me for installation and maintenance
    Chris SWANSON
    Chris SWANSON
    16:08 05 Oct 23
    Nolan was really great, very knowledgeable had solutions for our challenges. All in all a great experience.
    Rachel Laird
    Rachel Laird
    18:01 03 Oct 23
    Today Mike came to service our broiler for the winter season, he was friendly and quick. We've always had great experiences with Hamco!
    Peter Martin
    Peter Martin
    15:08 03 Oct 23
    HAMCO's technician Andrew was excellent. Andrew was very knowledgeable and clear in his diagnosis and explanations. He also provided helpful advice and instructions. A highly... satisfactory service call.read more
    Jennifer Germain
    Jennifer Germain
    17:46 30 Sep 23
    Very pleased with the service, Christian was so nice and professional, second year he has done our maintenance and pointed out issues last year we were able to resolve... easilly. thank youread more
    Colleen Collins
    Colleen Collins
    19:52 20 Sep 23
    Very satisfied. Steve did a great job, knowledgeable, very customer oriented. Would wholeheartedly recommend Steve and Hamco.
    DAVID BROOKSBANK
    DAVID BROOKSBANK
    22:41 19 Sep 23
    Recently had our Furnace replaced after it was deemed too expensive to replace a fan whose cost was the equivalent of 50% of a furnace. Veronika and Rick installed our new... furnace updating specs that had changed. Excellent job all round our second furnace from Hamcoread more
    Lori Gamble
    Lori Gamble
    14:48 18 Sep 23
    Today Christian came out to do the yearly maintenance on my furnace and a/c. He was friendly and very efficient. I’m always pleased with the service received from Hamco and... from my Daikon heating and cooling system. I appreciate an honest company, one that doesn’t have to ask permission to up sell you on equipment you don’t need.read more
    Bruce Watson
    Bruce Watson
    21:29 13 Sep 23
    Had heating / cooling system installed by Veronika and Lyle. Knowledgeable and personable. Very good job!
    Christine Rutherford
    Christine Rutherford
    19:27 02 Sep 23
    Christian came out on the long weekend to help us when our air conditioner broke down. He was efficient and went above and beyond to find the parts and get us cool again!
    Kathryn Lee
    Kathryn Lee
    15:23 01 Sep 23
    We've been dealing with Hamco for years and it seems like they've always gotten something wrong. Our hot water went out recently and I actually called a few places but they... were all busy so I went back to Hamco. Today they sent Nolan and I couldn't be happier. He was great. Fixed everything, did a few extra things and made sure everything was right. I so appreciate his hard work and will ask for him specifically in the future.read more
    John Vengris
    John Vengris
    18:45 22 Aug 23
    After years of putting up with a sometimes functioning thermostat it was successfully replaced today. Jonathan was here as planned and was courteous and professional in... resolving my issue. Have had Hamco as my furnace and air conditioning go to for years without a glitch. Highly recommend! Johnread more
    Ehab Abdelsalam
    Ehab Abdelsalam
    13:48 16 Aug 23
    Perfect service
    Kathryn Johnson
    Kathryn Johnson
    14:09 14 Aug 23
    Jonathon, the technician, was very efficient, thorough and respectful.
    Ivan Q
    Ivan Q
    18:40 02 Aug 23
    We had a good experience with HamCo for our AC replacement, that we contacted them again regarding our furnace! We thought we could get a couple more years from the furnace... but it too needed to be replaced. Again it was another quick turn around from our initial call to Laura, quotes with Bill, and to install with a great team of technicians.read more
    j morris
    j morris
    20:13 28 Jul 23
    Our experience using Hamco to install our air source heat pump last year was great. Andrew is very consistent in his messaging about the pros and cons of the new system and... the quote that he put into place at the beginning of the process remained unchanged, despite some changes in the overall plan. From our experience, Hamco seems to be running an honest operation that cares about customer satisfaction. We are happy customers.read more
    Jessica Simpson
    Jessica Simpson
    19:38 27 Jul 23
    In the past 2 years we've had Hamco install or replace a few things at our home and they always do an outstanding job. Their entire team is excellent - friendly,... professional, and extremely knowledgeable. Thanks Hamco!read more
    Ronald Barauskas
    Ronald Barauskas
    21:21 18 Jul 23
    Had a 1T ductless Daikin Heat Pump installed to help heating & cooling in our Durand 1890's brownstone. They've attended to the needs of this house through a number of owners... and many many years.From the professional (and free) sales call from Andrew to the great install team of Veronica, Josh and Corey I can highly recommend this local company to you.read more
    Mercury Mann
    Mercury Mann
    20:04 14 Jul 23
    My Parents have been using Hamco since the late 80’s. We are completely satisfied with the on going excellence with all the service. The techs are professional and persistent... in solving our heating and cooling issues.So much so we purchased a hot water heater we had no idea they did that but the tech advised us on the type and size we needed. That was also an excellent install. I’m not really a google review type but when it’s good you need to tell others.Give Hamco a try I know you will not be disappointed.read more
    Jack Fernihough
    Jack Fernihough
    14:39 07 Jul 23
    Great job. On time, courteous, friendly. He seemed to be very thorough.
    Lynda Ruffo
    Lynda Ruffo
    14:44 02 Jul 23
    Always responsive, on time and great service. We have recommended their service and installation to numerous friends, and will continue to do so.
    Frank C.
    Frank C.
    15:44 28 Jun 23
    Jonathan at Hamco just completed our annual (June 2023) York A/C maintenance. He went above and beyond - which is always the case with Hamco and their technicians. My thanks... go to Shane and his crew.Hamco just finished this year's (2021) annual maintenance on 2 furnaces. Technician (Eric) did a bang-up job - knowledgeable, efficient and courteous - thank you !!Once again Hamco earns its stripes. Had them in for regular furnace maintenance. Andrew M. was everything you would want in a technician - skilled, professional and pleasant. Been using them for many years and highly recommend them. Two thumbs up!We had a noise problem with 1 year old York AC. Shane addressed the problem promptly. Within a day, technician Andrew was on site, diagnosed and fixed the problem within minutes. Thanks to bothread more
    Tom Budge
    Tom Budge
    20:47 23 Jun 23
    Johnathan and Christian from HAMCO did a great job dong the yearly check up on my home and my rental property furnace and AC. Both Johnathan and Christian were professional... and thorough! Always happy with HAMCO!read more
    Christian Meyer
    Christian Meyer
    14:26 22 Jun 23
    Another new technician who embodies HAMCO values! Very polite and courteous, got the job done quickly and efficiently, and even shared my name!
    Donna Morrow
    Donna Morrow
    18:09 20 Jun 23
    HAMCO came in on June 13/23 to check the furnace and air conditioner. Jonathon was very thorough and took the time to explain everything that he had done. I found Jonathon... to be extremely professional, courteous and friendly.read more
    peter b
    peter b
    14:18 20 Jun 23
    Had furnace and air conditioner serviced yesterday. called ahead to let us know when he'd be there, and took the time to explain things. Very personable and professional.
    Ben Pottruff
    Ben Pottruff
    00:50 20 Jun 23
    Very thorough look at my AC.Jonathon went above and beyond.thank's Hamco!
    Frank Ciotti
    Frank Ciotti
    20:08 16 Jun 23
    I found Tony and Josh friendly, courteous. Did a great job. Highly recommend.
    Sarah Vanwyk
    Sarah Vanwyk
    21:01 09 Jun 23
    We just had Christian and Andrew at our house helping us with our air conditioning. Our AC was repaired several days before we were expecting it to be. Christian and Andrew... were very informative and pleasant 🙂 we would definitely use hamco again for future services!read more
    Peter Moreira
    Peter Moreira
    13:09 09 Jun 23
    Nolan from Hamco came in to troubleshoot an issue with the airflow between main and lower floors. Nolan was very informative, explained what he was looking on and gave me... recommendations on proper filters. I’ll use Hamco service from now on.read more
    Mark C.
    Mark C.
    17:27 03 Jun 23
    Called 3 companies.. hamco was the only one able to come in short order on a hot day for my AC. Service was fair and prompt and honest which I appreciate the most! Thanks!
    Darren Hogan
    Darren Hogan
    20:24 02 Jun 23
    Our Furnace / AC stopped working, and Hamco quickly came to our house and replaced the unit within 2 days. Absolutely incredible service, professional, and competitive... pricing. Highly recommended.read more
    Carmen Roche
    Carmen Roche
    18:00 30 May 23
    Our air conditioning system was serviced today by Hamco service representative, Jonathan.Jonathan was very professional and courteous. Jonathan serviced our air... conditioning unit and explained thoroughly the work and maintenance that he had to complete. All of our questions were addressed.We are very pleased with the level of service provided by Jonathan.read more
    Frank Rebellato
    Frank Rebellato
    21:43 23 May 23
    We had Jonathan from Hamco come to do a A/C & Furnace maintenance check & cleaning. He was on time & very polite & courteous. He explained all the procedures he was doing &... had the work done in roughly an hour or so. No problems were found & told me in fact the units are in very good shape.read more
    Courtney Livesey
    Courtney Livesey
    21:21 17 May 23
    I have had an exceedingly positive experience with Hamco, from beginning to end. Andrew was courteous, friendly and knowledgeable. He took the time to explain everything to... me and be sure the product met my needs. The scheduling was easy and Laura was super helpful when I had questions. Josh, Cory and Justin were friendly, courteous and did great work. It looks and works great! Justin took the time to explain the remote to me and they left everything tidy. Highly recommend!!read more
    Dymain Panday
    Dymain Panday
    14:28 16 May 23
    I’m a GC that hired Hamco to install the HVAC system in one of our commercial units. The team at Hamco did a spectacular job.The consultation with Jordan was very easy. He... redesigned the entire system to a more affordable solution for the clients.The installers did such a great job on site.I highly recommend using this company for your HVAC needs.read more
    Eu Kh
    Eu Kh
    04:25 30 Apr 23
    We were really impressed by professional work and customer oriented attitude. Veronica and Corey were great. They went out of a way to make it fit in our complicated... setup.Thank you guys!read more
    Gregg Vandenberg
    Gregg Vandenberg
    14:29 26 Apr 23
    Nancy S
    Nancy S
    21:26 24 Apr 23
    Christian arrived to my home and was very polite and he serviced both furnace and air conditioning was very efficient and answered any questions I had I am very satisfied... with the service THANK YOU.read more
    Rob Beaudoin
    Rob Beaudoin
    20:09 27 Mar 23
    Sean Springer
    Sean Springer
    15:27 27 Mar 23
    HAMCO did an exceptional job installing both my York AC and my York furnace. Bill gave me several options and helped me figure out what made sense for my home. It was a very... positive experience working with Andrew, Bill and the installers. They also did a great job rerouting the ductwork in my basement. (I can now walk around without hitting my head.) I recommend HAMCO highly.read more
    Mike Sidorowich
    Mike Sidorowich
    11:48 26 Mar 23
    Great professional quick service. Servicemen did a great job with my water heater replacement. They were friendly, polite, quick and did a very clean job.
    Ben Smith
    Ben Smith
    20:09 24 Mar 23
    Great respectable company installs Murray and Neil big shoutout
    Field Honky
    Field Honky
    14:37 03 Mar 23
    The men did a good job installing my new furnace (Daikin). Bill was great with selling it to me and explained everything very well! Highly recommend HAMCO. I will be... inquiring about a new A/C unit eventually as I am very pleased with the new furnace 😀read more
    Keith van Kessel
    Keith van Kessel
    21:16 01 Mar 23
    Great company would recommend to anyone. Ask for Mike!
    Sarah Swayze
    Sarah Swayze
    22:19 17 Feb 23
    We had an excellent experience with Hamco. Our 41 year old boiler up and died on us just about 2 weeks ago and Nolan and Christian were able to diagnose the issue. Based on... their feedback, we decided to switch over to a heat pump with mini splits and they put us in touch with the sales dept. Andrew immediately gave us a call and helped us decide on the right mini split system. The main installers, Veronika and Reese were great and very efficient. They went above and beyond making the installation process painless. Overall, I'm impressed with the service from start to finish and the professionalism of Hamco.read more
    Joe Paduano
    Joe Paduano
    15:25 17 Feb 23
    Just want to say that so far Hamco Heating and cooling have alway satisfied my heating and cooling needs. Jonathan Jargelo was a very polite and courteous gentlemen. I would... recommend them to anyone.read more
    Kathy MacFarlane
    Kathy MacFarlane
    16:37 16 Feb 23
    He was very friendly to both my puppy and I He also explained everything very well to me. I’m very satisfied
    Leana li
    Leana li
    23:38 13 Feb 23
    Our house was doing basement renovation, there’s lots of work because of new room reorganizing. Veronika, Lyie, Rees are very professional and detail driven, they are not... only installed the new pipes according to code, also they changed wrong pipes which done by previous house owner, it avoided potential fire, keep our house safe. Highly recommend HAMCO, wondering an old company since 1946, how they can maintain the high quality service level. They are amazingread more
    Judith Cameron
    Judith Cameron
    13:01 08 Feb 23
    Veronika and Reese from HAMCO did a great job rerouting HVAC for our basement reno. They were professional, courteous and tidy. Highly recommend.
    Jordan Sewell
    Jordan Sewell
    13:38 07 Feb 23
    Veronika and Reese installed a split heating/cooling unit in my office. They were on time, friendly, and quick. Highly recommended!
    Jessica Hall
    Jessica Hall
    16:40 01 Feb 23
    Reese and Veronica were great! Answered all my questions and got my system up and running. Very happy with their service.
    Lucy Hall
    Lucy Hall
    16:32 01 Feb 23
    Reese and Veronica updated the unitVery good workers, explained new thermastat well.
    Mark Watson
    Mark Watson
    17:25 27 Jan 23
    I can see why Hamco has been open as long as it has!! With a great customer service and knowledgably staff my furnace was back up and running in no time. Thanks Nolan and... Christian for the great work!!read more
    Lindsay Lebel
    Lindsay Lebel
    20:37 20 Jan 23
    Denise and Laura were so helpful in getting my HVAC information for my new house. They went above and beyond to get me the help and information needed. Mike came out right... away to help and went above and beyond as well to get me set up for success here. 10/10 will hire again and highly recommend Hamco!read more
    Serge Chigangu
    Serge Chigangu
    18:14 18 Jan 23
    Great service
    Jamie Weir
    Jamie Weir
    01:34 16 Jan 23
    I first contacted Hamco due to a CO leak in the house that the gas company said was caused by the furnace. Upon investigation, Nolan determined it was the Water Heater and... that I'd need to work with Reliance for that since I rented from them. He was very courteous and helpful in letting me know of the options available to me, and I was very happy dealing with him.After two separate Reliance techs did nothing and said it wasn't the heater, and 3 more instances of the CO alarm going off over a couple weeks, I contacted Hamco to look at buying a heater outright and having them install it. Laura was extremely helpful and kind, and I was able to get everything organized through her, including the Reliance cancellation.On installation day, the two installers were friendly, courteous, and put in effort to keep everything tidy as they went. They also took the old heater and returned it to Reliance on our behalf.It's been months now with zero problems or CO leaks. Of 4 different technicians that came to investigate the leak, only Nolan from Hamco got it right. I will happily use them again.read more
    Gaurav Batra
    Gaurav Batra
    15:21 13 Jan 23
    Andrew came over this morning and helped us sort out the noise coming from our electric furnace. Out and out gentleman and super helpful. Most importantly very honest and... straightforward about the issue. We are considering going with HAMCO for the annual maintenance.read more
    Sharon Fernandez
    Sharon Fernandez
    18:48 16 Dec 22
    Just had a furnace tune up and it was an excellent experience. Christian was professional and helpful when explaining what he was doing. I would recommend HAMCO for a furnace... tune up any day.read more
    Doug Berquist
    Doug Berquist
    15:20 15 Dec 22
    Had a great service call from Andrew this morning to test and service our humidifier. He went above and beyond what was needed for us to get optimum performance from the... unit. This level of service is consistent with what we’ve received from Hamco in our 20 years of dealing with them. Denise in the office, and Andrew in the field were both friendly and helpful….clearly working for a company that believes in taking care of their customers.read more
    Gail Bauer
    Gail Bauer
    17:42 11 Dec 22
    A great company to deal with. Christian was polite to chat with, thorough on the job and answered all my questions 🙂
    Dustin Galer
    Dustin Galer
    16:19 23 Nov 22
    Very happy with Andrew at Hamco with oil furnace conversion to heat pump. Lots of options out there, but Hamco proved superior not only in terms of price, but assistance with... design, selection, and installation. Andrew even helped guide us through the grants process, which was an important factor in our decision to convert to a heat pump. Works even better than we imagined and have already started enjoying the energy savings and lower carbon footprint. Thanks Andrew!read more
    Andy Saito
    Andy Saito
    21:36 17 Nov 22
    I had HAMCO install a heat pump water heater and perform furnace maintenance a week ago. In both cases, the employees were extremely professional, friendly, and courteous.... They were on time, to the minute, and provided updates as well as easy to understand explanations of the work they were doing. There were no surprises. The sales rep was very friendly and never pressured me. Office staff were flexible when it came to scheduling the work. Great experience with both jobs.read more
    Fabian Fernandes
    Fabian Fernandes
    01:05 30 Oct 22
    Christian, was really polite efficient and friendly. Since it was my first time with furnace maintenance, he also explained my what is should watch out for and explained my... everythingread more
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    Signs Your Ductless Mini-Split Heat Pump is Low on Refrigerant

    One of the most common issues with residential heat pumps is the tendency to occasionally leak refrigerant. This is not a big deal and usually occurs due to wear and tear over the years. If you’re experiencing issues with your heat pump and you suspect it could be a refrigerant leak, this is how you can tell:

    Leaking

    Water or liquid pooling around the system, or oil stains on the ground or exterior wall around the outdoor unit.

    Icing

    Ice forming on or around the system, especially on the refrigerant lines.

    Inefficient Performance

    Inadequate cooling, hot or cold spots around the home, or higher energy bills than usual.

    Heat Pump FAQs

    While heat pumps are becoming more popular in Southern Ontario homes, they’re still not as well understood as traditional furnaces or central air conditioners. Here are some of our most frequently asked questions about heat pumps.

    What is a Heat Pump?

    A heat pump works to both cool and heat your home depending on the season. Unlike a traditional furnace that works to create heat or a traditional air conditioner that works to create cold air, a heat pump will remove heat from the air to condition the home. 

    In the summer, a heat pump will take heat and humidity from the air and expel it outside of the home, while in the winter a heat pump will pull heat and humidity from the fresh air outside and bring it inside the home. 

    What Maintenance is Necessary for a Heat Pump?

    Heat pumps require annual maintenance from a licensed professional to ensure a long life span, and energy efficiency, and to maintain their warranty. Homeowners should clean or change filters once a month or as needed, clean outdoor coils whenever they appear dirty, and remove vegetation or clutter from around the outdoor unit.

    What’s the Difference Between a Heat Pump and Central Air?

    There are a few differences between a heat pump and a central air conditioning system. The main differences include: 

    • Heat pumps can both cool and heat your home, while an air conditioner can only cool your home.
    • Heat pumps operate at a much higher SEER rating than central air conditioners.
    • Conventional air conditioners are less expensive to purchase, maintain and operate, while heat pumps provide conditioned air more efficiently which reduces monthly energy costs. 

     

    What Size Ductless Heat Pump Do I Need for my Home?

    There are several mitigating factors that determine the size of the heat pump you need for your home. These factors include the size of your home, its livable square footage, how well insulated your home is, the number of windows and doors you have, and more. The experts at HAMCO are here to help you choose the exact right heat pump for your home and your budget.  

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