Derek, Im sorry this review is tardy. I really meant to get something here sooner. Derek visited my home for a semi-annual furnace and A/C checkup. He began by asking whether... I had noticed anything troublesome. Yes! I could not regulate my Google Nest thermostat. I explained how it seemed to have a mind of its own getting colder when I preferred a comfortable 21 C, and doing all kinds of weird things. He suggested a non-programmable thermostat and quoted a price. He checked out the furnace, changed a filter, and cleaned out some debris from the A/C unit outside. Then I asked whether he had time to swap out the thermostat. Happily, he had one in his truck and in the blink of an eye, he had me fixed up with a new thermostat that doesn't have a mind of its own! Thanks, Derek! The house is so much more comfortable now that the temperature is regulated. Great service.-- Sallyread more
Got a new water heater from Hamco. The entire experience was handled in a professional and competent manner, from my initial phone call to the in-house consultation to the... installation. The installers in particular impressed me with their friendliness, efficiency and competence. All told, had a new heater installed about 26 hours after my initial phone call. Felt the price was quite fair.read more
We had an issue with our AC after business hours on a very hot, humid day. Derek gave us some excellent phone advice on what to try and it worked!! Friendly, efficient, ... returned our call very quickly. And even gave us a follow up call in the morning. We will definitely use HAMCO for our hvac maintenance.read more
I have recently purchased an A/C and furnace through Hamco. The entire team from start to finish are wonderful. Shout out to Steve (service technician/Sales) He is extremely... knowledgeable in his field. I would highly recommend this company to family and friends.read more
The team at Hamco are professionals! They just installed a new Furnace, A/C and Hot water tank, all in one day. They did exactly as promised, you would never know they were... in the house. I wouldn’t call anyone other than Hamco. I give them six stars.read more
Derek was our service tech. Arrived on time was polite and friendly and did a fantastic job of servicing our furnace, A/C and 3 gas fireplaces. Left the workplaces very... clean. Highly recommend HAMCO to everyone.read more
Najim came yesterday and worked 4 hours on the air unit. He did an excellent job and the system is now working. Very professional and I recommend this company to all who need... a unit. Also they installed a new furnace as there were cracks in the system.read more
Stefan came to service our air conditioner and provided professional, efficient, friendly service. We were very satisfied.
Had an older AC unit cut out during the heatwave, HAMCO sent a guy out quick.Christian was very nice and was quick to diagnose the issue, made a quick fix and checked the... rest of the system out just to make sure it's all in good shape, excellent service. Very knowledgeable and personable, showed me how I can do some basic maintenance as well.Christian just saved my summer and saved me from thinking I needed some massive replacement 10/10read more
Derek came to service our ductless air and heating and he also serviced our very old gas fireplace. He was a very sociable person a good listener, did the jobs and hand with... great expertise. Thank you Derek, Hamco are lucky to have you working for then, good luck for the future.read more
Derek did a good job. On time, courteous, friendly. He seemed to be very thorough.
Great service, timely, friendly
Great techs all around.Curtious and experienced without all the upselling.;). Definitely worth having Hamco for installs and maintenance.Tnxs Stefan & Derek.....pb Dundas
Derek was fantastic! He was efficient, friendly and honest which was greatly appreciated. I would ask for him again.
Highly recommend Derek for any heating and cooling needs.
Christian was great! Informative, professional, friendly service! Represents Hamco very well! Thanks again.
As a general contractor we always need reliable, professional and affordable trades to work with us.Hamco exceeds our expectations and Jordan is the best in customer... service.Definitely a long future alliance.read more
Derek was very courteous, efficient and professional when he came to do the yearly maintenance on our AC. He made sure that I did not have any concerns after the job was... completed. Derek completed the work in a very timely manner. Thank-you Derek and HAMCO!😊read more
I was introduced to Jordan at a bbq on a Thursday afternoon. He was very personable & knowledgeable and told me he would pass my info along to his office to book an... appointment. Within 2hrs the office called and had me booked for a diagnostic (out in Caistorville) within 2 days. The tech came out and he (Christian) was amazing, he listened intently as I described what was going on and then did his inspection. We chatted some more, he provided me with some great insights and was on his way.The thing that stuck with me the most was when Jordan said we could try just changing parts and hope for the best or properly diagnose things and said it was totally my call no pressure.I highly recommend Hamco and there’s a reason they’ve been around so long!!!!read more
We had a great experience with HAMCO overall. From our first tech visit by Navim, to our sales guy Bill, to our installers Veronica and Nick. Big thank you to you all.
HAMCO's technician Derekwas excellent.
Superb and quick service. On time and friendly. Thanks to Derek our technician.
Derek, Hamco's HVAC technician, was excellent: he was effective in reolving our issue, and did it very efficiently, politely, and professionally.
Very good customer service on the phone - live person there whenever you call. Called on Thu afternoon and Friday morning the technician - Najim - came to check the problem... with my AC. Unfortunately the fixing estimate came to half the price of a new unit so we desided to order a new one. Same day they called me with an appointment for Monday morning! Today with the new unit Murray and Victor came early and installed it. After they finished cleaned after themself and put everything on its place in my basement. Amazing job! Thank you!read more
Right from the prompt response to my call, the honesty and integrity from the sales department when I was desperate to replace what I thought was a system in need of... replacement, I was so impressed with this company.I wasn't able to get the original installation company to return a call, book me a service appointment, or acknowledge the fact that I had left emails, called and needed a service before I could use my ductless unit. It doesn't perform well to start with, so I wasn't going to start it up without a service and cleaning. After 3 1/2 weeks of the hottest month in history, I got tired of living in a convection oven, and finally found Hamco. Many HVAC companies don't service ductless units, and I was desperate at this point. Their team was friendly, efficient and professional. They didn't sell me a new unit when I thought I needed it, Christian cleaned it up, testing the unit properly and took the time to explain the size of the unit, why it was working the way it was, or why it WASN'T cooling as efficiently as I had been expecting it to, and gave me some potential future options if I wanted to upgrade. He left it running, with us finally having a/c for the first time this year! We couldn't be happier with their service and will only be using them moving forward! Thank you again Christian!!read more
I was very pleased with Najims service and knowledge very polite and very happy with his service. Will always request for Najim he is very precise and patient, thank you Hamco
Christian was great. He identified and fixed the problem quickly and showed me how to keep up maintenance. Great customer service.
It was a pleasure to meet with Andrew from the HAMCO sales team. I found him to be highly professional, well-informed, and transparent. It is reassuring to encounter such... exemplary sales professionals. My sincere thanks to Andrew.read more
Been using them for my hotels for decades.Great and reliable.
Derek came out promptly to look at my fireplace and give me a quote for some new gas valves. He was incredibly efficient, knowledgeable, and professional. Great service all... around!read more
derek was pleasant and discussed the problem, took some pictures and explained the next step. thank you
Derek from Hamco recently serviced the ac and furnace in Burlington and was friendly, cooperative and courteous. Thank you!
Just had Derek out for furnace and AC maintenance. Once again very happy with Hamco service and continue to rate this company 5 Stars !!Hamco was able to respond to my... call within a couple of hours.Najim was thorough and fixed the problem. He was also friendly and courteous. I’ve been with Hamco about 5 years and continue to be happy with my decision to use this companyread more
Update: We just had our annual maintenance done and as usual, the booking and service were done efficiently and professionally. Cameron was pleasant and before servicing the... furnace and AC he was happy to answer a couple questions I had. Pleased once again with Hamco's service.We were recently faced with our 17-year-old furnace breaking down and beyond repair. Despite the extremely cold weather that resulted in a larger number of service needs for Hamco, Najim met with us in just over 24 hours, spent time accessing and explaining the situation and offering the best options for the needed replacement. He worked to get us up and running quickly with a Saturday install and left us with a space heater to ease discomfort overnight. He was personable, knowledgeable and took time to ensure we were happy with the decision we made. It wasn't an expense we had planned for but Najim eased the situation with his excellent customer service. He was happy to answer any questions we had and worked to ensure we got the best price and service possible. Veronika and Shemar arrived early the next day to replace our furnace with a new Daikin. They were also personable, professional and efficient. We feel fortunate to have Hamco to count on with HVAC needs. They have a great team of people who also seem to greatly appreciate how they are respected and treated by the company. It's wonderful to have a local family-owned business providing excellent service. We've been with Hamco (initial installs and service plans) for 17 years and plan to continue with them as needs arise.read more
We’ve used Hamco for years. Always reliable. Derek was prompt and efficient in the yearly maintenance of our furnace and air conditioner.
A heartfelt thank you to Josh and Adam for their very awesome service. I really appreciated the way they took the time to put my home back to again. I cannot recommend Hamco... to everyone, fantastic company.read more
Derek was great. Came out and did a full assessment and reassured us that our furnace was working fine. Awesome service always from Hamco.
Derek, came for my A/C check-repair, and furnace check. He was very knowledgeable and quick. All working very good now.Thank You !
Justin and Josh did an amazing job, they were organized and left my home clean after they were finished. Thank you Hamco!
Honest, expert advice! I asked HAMCO about adding a HEPA filter and UV light to my gas forced air furnace. Instead of selling me an expensive, unnecessary installation,... Andrew honestly advised that portable units would suit my needs much better. That level of integrity is rare. They truly care about the client over making a quick profit. Highly recommend!read more
We had a leak coming from our furnace, so called to have it looked at. Christian showed up on time(doesn’t often happen in service industry)! He was really polite and... friendly. He was able to diagnose the problem quickly (blockage in drainage pipe), and had it fixed. I always have lots of questions about the problem and what to do going forward and he was able to answer them all. Whole visit took about 20 minutes. Very satisfied! Thanks HAMCO!read more
Excellent work as always. Cameron was very pleasant, professional efficient and knowledgeable. We have always been extremely pleased with HAMCO
Derek was great! He found the issue with our condensation pump and fixed it right away. He was friendly and professional. We’ve had a great experience with Hamco!
Derick did an annual inspection on our A/C today. Derick did a thorough job and we are very happy. He was very friendly and efficient. We couldn’t be more pleased with... Hamco’s service. Thank you Derick.read more
Thank you Margaret for setting up our Annual furnace inspection and cleaning to meet our availability. It is great to know that I never have to worry about scheduling this... as you are always on top of it.read more
Cameron was friendly, respectful and efficient and completed our AC service in no time. Great job!