I can see why Hamco has been open as long as it has!! With a great customer service and knowledgably staff my furnace was back up and running in no time. Thanks Nolan and... Christian for the great work!!read more
Denise and Laura were so helpful in getting my HVAC information for my new house. They went above and beyond to get me the help and information needed. Mike came out right... away to help and went above and beyond as well to get me set up for success here. 10/10 will hire again and highly recommend Hamco!read more
I first contacted Hamco due to a CO leak in the house that the gas company said was caused by the furnace. Upon investigation, Nolan determined it was the Water Heater and... that I'd need to work with Reliance for that since I rented from them. He was very courteous and helpful in letting me know of the options available to me, and I was very happy dealing with him.After two separate Reliance techs did nothing and said it wasn't the heater, and 3 more instances of the CO alarm going off over a couple weeks, I contacted Hamco to look at buying a heater outright and having them install it. Laura was extremely helpful and kind, and I was able to get everything organized through her, including the Reliance cancellation.On installation day, the two installers were friendly, courteous, and put in effort to keep everything tidy as they went. They also took the old heater and returned it to Reliance on our behalf.It's been months now with zero problems or CO leaks. Of 4 different technicians that came to investigate the leak, only Nolan from Hamco got it right. I will happily use them again.read more
Just had a furnace tune up and it was an excellent experience. Christian was professional and helpful when explaining what he was doing. I would recommend HAMCO for a furnace... tune up any day.read more
Had a great service call from Andrew this morning to test and service our humidifier. He went above and beyond what was needed for us to get optimum performance from the... unit. This level of service is consistent with what we’ve received from Hamco in our 20 years of dealing with them. Denise in the office, and Andrew in the field were both friendly and helpful….clearly working for a company that believes in taking care of their customers.read more
A great company to deal with. Christian was polite to chat with, thorough on the job and answered all my questions 🙂
Very happy with Andrew at Hamco with oil furnace conversion to heat pump. Lots of options out there, but Hamco proved superior not only in terms of price, but assistance with... design, selection, and installation. Andrew even helped guide us through the grants process, which was an important factor in our decision to convert to a heat pump. Works even better than we imagined and have already started enjoying the energy savings and lower carbon footprint. Thanks Andrew!read more
I had HAMCO install a heat pump water heater and perform furnace maintenance a week ago. In both cases, the employees were extremely professional, friendly, and courteous.... They were on time, to the minute, and provided updates as well as easy to understand explanations of the work they were doing. There were no surprises. The sales rep was very friendly and never pressured me. Office staff were flexible when it came to scheduling the work. Great experience with both jobs.read more
Christian, was really polite efficient and friendly. Since it was my first time with furnace maintenance, he also explained my what is should watch out for and explained my... everythingread more
Mike (service person) was on time, and quickly addressed the problem. He explained everything clearly and gave me confidence this is fixed. I picked Hamco largely based... on the professionalism of their staff from the sales/consultation with the initial purchase, through to the people who provide maintenance.read more
Completed furnace maintenance . Also fixed a gas leak on fireplace that was done by the shoddy work by the fire place installers(that store in burlington). Nolan was very... proffesional and found the gas leak within seconds.read more
Great experience! Nolan was knowledgeable, effective, polite and easy to talk to. Our boiler needed some more intense maintenance due to neglect and Nolan identified the... problems, ordered all the necessary parts and returned as soon as they were in to complete the work. He was pleasant to deal with and my house is warm again!! 🙂read more
Very professional. Prices werent overly bad and they work fast.
We had Nolan visit our commercial property to investigate a leak possibly coming from the unit on the roof. Nolan showed up on time and got out on the roof to investigate and... came to a quick resolution and was able to give us all the details about the unit and even the additional units at the property.Amazing service!read more
Nolan was efficient, friendly and knew exactly how to fix our problem and install our new thermostat. Very reasonable prices and super quick responsiveness. Highly recommend... this business!read more
I had a problem with water slowly dripping from the air conditioner unit on to the basement floor. I called Andrew Vasilak, the Hamco comfort consultant I had dealt with... when I purchased the unit and within 1 hour he had a technician at my door.The technician, Andrew Mikheil had recently serviced the unit so he was familiar with it and the location. He checked the unit and after eliminating a number of possible problems he decided that the drain from the A/C unit was blocked. He cleared the blockage then took the extra time to flush out all the drain lines to make sure that the blockage problem was solved. Andrew M then waited for the air conditioner and the condensate pump to complete a full drain cycle as a double check to make sure that everything was draining properly. During the process Andrew M. kept me informed as to what he was doing which I really appreciated.Hamco should be proud to have Andrew Vasilak as a comfort consultant selling the equipment and for Andrew Mikeil servicing them. They both gave 100% +.I would recommend Hamco for all your heating and air conditioning requirements in the future.read more
Andrew showed up when he said, did some trouble shooting, within an hour and an hour and a half problem solved. Very polite and nice to talk with 🙂
I have a very old and very small cottage in Hamilton that has never had air conditioning and needed it ASAP. Andrew from HAMCO came for my quote within 24 hours of calling;... he was extremely kind and helpful and took the time to show me how to change my furnace filter as a first-time homeowner. He gave me a fair and honest quote and within days his team was at my home installing my air conditioner.The team at HAMCO was very polite, efficient, and thoughtful of my home. They did a fantastic job installing the new unit and my thermostat. I've had the system for a few weeks and it's running so smoothly, I had such a humid and sweaty home and now it's cool and comfortable. The mustiness of my old basement has been reduced significantly. Thanks so much Andrew and the team at HAMCO, you've earned a customer for life!read more
Hamco just finished this year's (2021) annual maintenance on 2 furnaces. Technician (Eric) did a bang-up job - knowledgeable, efficient and courteous - thank you !!Once... again Hamco earns its stripes. Had them in for regular furnace maintenance. Andrew M. was everything you would want in a technician - skilled, professional and pleasant. Been using them for many years and highly recommend them. Two thumbs up!We had a noise problem with 1 year old York AC. Shane addressed the problem promptly. Within a day, technician Andrew was on site, diagnosed and fixed the problem within minutes. Thanks to bothread more
Long story short, we our new A/C unit was a lemon. The original installer wouldn’t do the work and most places won’t cover a manufacture’s warranty if they didn’t install it,... but Hamco was willing to work with us. We did need to cover the labour costs (understandably), but not having to also pay for a new compressor was really nice. Both the office staff and the techs were professional, responsive and quick.read more
Christian & Mike did our annual maintenance today on our Daikin furnace as well as the humidifier.They were very professional and did a great job.They left everything clean... neat and tidy when they were finished.Hamco has been meeting all of our HVAC needs for many years.I highly recommend them.Many thanks!!Keith Dawsonread more
Excellent service. Andrew from Hamco was knowledgeable, helpful, and both professional and friendly.
The install crew was fabulous neat and very professional
Got nothing but run around from other AC service people when my AC broke down during recent heat wave, lots of unnecessary restrictions for entering the house, when there was... no need to enter at all. The serviceman was professional and courteous. He worked entirely outside with the AC unit, diagnosed the problem in 5-10 minutes and had it fixed, my capacitor, ( I always want to say 'flux capacitor') in just a few more minutes. Very reasonable rates for the service call and labour. Definitely will put them on speed dial for any further issues in the future.read more
Very satisfied with the courteous and professional service provided by the service man who checked our air conditioner.
Hamco Heating is always extremely professional and thorough. Andrew, the technician who did the spring service on our A/C system, was great. i would highly recommend Hamco... Heating and Cooling Ltd.read more
Thank you to Logan and HAMCO for the awesome service call for my a/c. Logan was professional and kind, and didn't try to sell me anything new -- just fixed the issue. HAMCO... will be my go-to for any future HVAC needs.read more
While at our house to do the annual inspection of our air conditioning unit, Andrew also went up into our very shallow attic to inspect an issue with the bathroom fan exhaust... tubing. Within 24 hours, he called with an estimate for the cost to replace the tubing, and he came back about a week later, on a very hot day, to replace it. It was by no means a comfortable environment in which to work. Despite the conditions, he worked efficiently in a genial manner. It was late on a Friday afternoon, but he patiently explained things to us and answered our questions. Andrew is a very capable and personable service person.read more
Had maintenance done one my furnace and air conditioner today. Nolan was very professional, personable, and knowledgeable.
Dan from Hamco did a great job when he came to check my air conditioner.He replaced my filter, checked all the wiring, system pressure and my thermostat as well as he... sprayed and cleaned my outdoor unit. He was very polite, friendly and answered all of my questions. This fellow is definitely an asset to your business and a "keeper".read more
Great service. Daniel (tech) did a great job!
As far as the product goes (Daikin FIT), it has only been 2 weeks since the system was installed, so I cannot give a credible review for the product itself yet, maybe for... another day.I would like to call out the way my Daikin Fit was installed. Initially I was impressed since they initially said it is a 2-day job, but the install team (Greg/Christian/and a lady) managed to finish the job in a day. But then I realized how poor the wiring was done for my HVAC system. They just tied everything and tucked everything to the side of the furnace/duct. It looks electrically unsafe even. My old HVAC was done way more better. I am aware that the new HVAC systems have more electronics, but I've also seen other new Daikin installations and the wiring is not as bad as what has been done on mine. Also, there's supposed to be a holder for all the service manuals that they usually stick to the side of the airduct, but when I asked for it, they said the forgot to bring one and will just come back to install one. So they just put all the manuals on top of the media filter. But they never came back.I already reached out to my sales agent Daniel Poirier, but it's been 2 weeks now, and no action has been done yet or have not heard back from their installation manager as of this writing.Be the judge. I guess that would fall to simply being a poor quality work and poor after sales customer service.UPDATE:I would like to thank the team from HAMCO (Daniel - Sales, Shane - Service and especially Nolan - Technician ) for looking into my concern. It might have taken about 3 weeks, but at least they worked on a solution regarding the furnace wiring (and document holder) and they did not disappoint. You can see from the photos the updated wiring of my furnace. One satisfied customer! Thanks again!read more
Called after discovering a leak in the pipe to a radiator. Nolan was amazing...did not flinch when he saw my low basement and the awful crawlspace he might have to access... for the job. Gave me options, advice, answered ALL my questions and fixed my leak. Having had a poor experience with a couple of other popular companies in the area, I will definitely be calling Hamco again for maintenance and any new issues (and I will be requesting Nolan if he's available!!).read more
Hamco has done a service check on our AC for over ten years now - ever since they installed it! Nolan has always called ahead to let us know when to expect him to arrive and,... like today, he is always prompt. He’s a hard worker and does a great job. He is very pleasant and considerate and we look forward to seeing him every year. Thank you for your outstanding service and realiability!read more
Technician Ashley called ahead to let us know when she would arrive and she arrived on time. She performed the required maintenance and Hamco will send another tech once the... weather gets warmer to service the A/C. Booking online was easy and response was fast. I have only good things to say about HAMCO.read more
Amazing service! Will def spread the word and call again when needed! Woke up to know heat this morning sent an email as I came across them on Google! I had a specific... request that they were able to do! Mike messaged me offering to come early then the arranged time which was amazing! He was so nice and worked quick and I was very impressed! If you need a repair or a new unit def give them a call! Thank you so much Mike - you’re a life saver!read more
Nolan showed up right on time and did an excellent job. Very professional and a nice guy. Knew his stuff. He deserves a raise!
Ashley was extremely friendly and informative. On-time, upfront and helpful. Nice to trust a local business that has your best interest in mind. No hidden costs, just... plain good service. Would recommend to friends and family.read more
Repairman showed up on time and was very personable and professional. He had our furnace working again in under 10 minutes and explained what the problem was a dirty flame... sensor. I would highly recommend Hamco they installed our Furnace and Air Conditioning and have provided excellent service since 2006.read more
Always a great experience with Hamco. Ashley and Andrew came to do a furnace checkup and they were professional and friendly. I highly recommend their services, from a new... install to regular maintenance. A pleasure to work with.read more
Great experience.wonderful experience!! Excellent service from Dan!
We had hamco heating and cooling in last year to install a new furnace and they were very neat and tidy. Did an amazing job and were very knowledgeable and answered any... questions we had.We just had our one year maintenance completed and they were quick and on time.read more
Danial did the fabulous job for the furnace issue.Really recommend for heating and cooling issues.
Dan was punctual and efficient and helped get our heating back on the very same day. We highly recommend him if you are reaching out to Hamco!
Top quality service every time. Very professional. Daniel M recently did maintenance service on my air-handler and Navient boiler, he is very knowledgeable and answered all... of my questions with thoughtfulness and care.read more
I had a great experience starting with the salesman and the service men installing the new furnace. Very professional all around.
Hamco installed furnace in 2011. Yearly maintenance by techs and office staff are excellent.
We had a heat pump installed in our Heritage status home. Preservation of the exterior appearance was critical, as was the efficiency that a heat pump could bring us for both... winter and summer. Andrew and his team at Hamco worked diligently, professionally and were flexible throughout the installation process . The Daikin heating and cooling system recommended by Andrew has worked flawlessly.read more
We called Hamco when our furnace stopped working and they replaced the igniter. We had a couple of intermittent issues with it not starting up properly after that and they... came out under warranty, even though it turned out to be nothing to do with their installation. Their technicians and HO staff all seem knowledgeable, helpful and responsive.They're now our go-to company for all future HVAC work. Recommended.read more
We had HACMO install a humidifier for us and the installation tech (Andrew) was very professional and did a great job. I would highly recommend them!
We had a somewhat tough to diagnose issue with our boiler. Took 2 visits but Nolan was pretty tenacious in figuring it out and helping us with a temporary fix while... replacement part came in. Part was in stalled quickly and at exact cost.Would recommendread more
I recommended Hamco to a friend who needed her furnace repaired and the team at Hamco made it happen!!! They were able to send Allan out that day and he fixed the problem! My... friend was very happy with the recommendation!!! Way to go Hamco!! 👍🏻👍🏻read more
Very friendly and efficient. Came earlier than scheduled, but with lots of warning. Gave gave great advice without trying to upsell. Allan was a huge help.
I am a first time customer of Hamco's & will continue to be. I recieved the best service possible from Allen. He was friendly, knowledgeable, & efficient. Thank you Allen.
Furnace maintenance call on furnace installed by HAMCO in 2014. Service tech Allan was on time and courteous, did a thorough cleaning, then he explained how we can keep the... system in good repair.read more
The HAMCO customer service was stellar! Our boiler was in need of pipe replacement and the repair came within what was quoted. Nolan was amazing... professional,... knowledgable, helpful and considerate - shout out to Connie as well. Overall, definitely one of the best service/repair calls we've experienced. From first call to quote to repair we highly recommend HAMCO.read more
Alan came for my annual service, he was on time, friendly, thorough and efficient! I would highly recommend this company!!
Fireplace maintenance and check up was done. Love to support local business. They are great to work with.
Honest and reliableAlways my first choice
It was a great experience dealing with Hamco. Allan was very professional and knowledgeable.
Hamco performed furnace maintenance at our home. The technician was polite, punctual and pragmatic.
Allan did a service on furnace today. He was very polite and explained what he had done and asked if I had questions. He was very efficient and friendly.
I had to have my AC condenser unit moved about 10 feet to a different spot in my backyard on fairly short notice. It was in the way of a deck being constructed and work had... to be halted until it was moved.I got quotes from four reputable, well reviewed HVAC companies in Hamilton and HAMCO was the cheapest. They were also able to slot me in for the work in just a few days, which was an important factor, so I went with them. They sent Nolan out a few days later and he completed the job very quickly and with a high degree of professionalism.There were a few issues on site, notably he had to work on uneven, muddy ground thanks to the ongoing construction, and within the framing for the deck itself. I'm satisfied with every aspect of the job so far and glad I went with HAMCO and Noaln.read more
We had Allen in to perform an inspection on our furnace. The first thing that I liked was that he was there right when he said he would be. I hate sitting waiting for people... to show up. Allen did a very thorough job checking out the furnace. What I liked most was that he explained to me the state of furnace, what parts were wearing without trying to upsell me. He gave me the information and left it in my hands. I appreciated that.read more
This was my first experience with HAMCO. I recently moved to Hamilton and learned that my very old furnace was installed by HAMCO..So I called to have them come and do a... maintenance check. Allen showed up on time..he was friendly and honest about my furnace and did an amazing job. I highly recommend HAMCO for their professionalism and their honesty...I will continue to use HAMCO for all my heating needs....A great company with great valuesread more
Shout out to Andrew!! (Hope you don't mind me putting your name out here). Our new ac unit kept on blowing that 3a fuse..Andrew checked it out and after some painstaking... detailed diagnosis he found that short and fixed it. Excellent professional service, Hamco gets it done and for a good price too 🙌🏿🙌🏿. Thank you!!read more
Great service great price. Allan, Andrew, Mike, Nolan, Dave, Dan, Shane. As well as the rest of the office staff owners and installers are all great.
Allan inspected our a/c unit and provided a complete analysis of the problem and gave a price of the replacement part. Allan replaced the part and proceded to ensure the... unit was functioning properly in a profesional and timely manner. great job.read more
Very professional and friendly.
Eric the technician performed the yearly maintenance on my air conditioner and was very professional while he performed this service. He even took the time to teach me how to... properly clean the air conditioner when it is needed to help it perform better and last longer.read more
Had no hot water, made a call and Andrew came out as advised to fix the problem, cleaned flame rod of water heater, now we have hot water again...thanks!
Awesome service today! Tech's had all the right equipment for a quick diagnosis. Eric was super fast and helpful in explaining the issue and repair, and within hours of... making the call, everything was fixed. Andrew dropped by with some parts while Eric kept up the repair for a lightning fast job. Price was very reasonable, and everyone was 'covid' safe and considerate. Thanks guys!read more
They are very professional and they know what they are doing. I purchased a furnace and air conditioning unit from them a couple of years ago. Andy, the technician who came... to my home to make the initial assessment was very patient and explained everything clearly. The equipment has worked very well all this time. I decided to have a humidifier installed and they did it promptly. Last year my old (very old) water tank broke and I decided to purchase a new one from Hamco cause I know them. They fixed my problem the same day. If I move to another house, I'll contact them to service my heating unit. They are reliable.read more
My mom had an issue with her furnance 2 days ago & when Eric from Hamco came to take care of the call, his professionalism during the check was fantastic. He answered any &... all questions that I had concerning the problem. He found the problem & corrected it in timely fashion. Thanks again Eric for your help & fixing my mom’s furnace issue.read more
Eric from Hamco just serviced our furnace, under the service plan. He was courteous, efficient and informative. Very pleased with the service.
Very friendly and inviting business. Their prices are very competitive. Andrew, the sales rep. was very prompt and thorough regarding options and the estimate and we felt... confident to proceed. The installation of our heat pump/air conditioner was also prompt and despite structural snags was completed efficiently and ahead of anticipated timing. Highly recommend HAMCO!read more
We needed a whole new system in the house including a water heater (Which broke) and booked a consult visit from HAMCO with sales associate Zach. Zach was able to answer our... queries and help us build a system that would suit the needs while being affordable. He was very professional and helpful, even when we called him and added last-minute changes, and he was able to make them within the original quote. We got the work done early the next week (only a few days later) and had an excellent team doing the install. We were really happy with the quality of work and professionalism from the install team of Justin, Ainslea and Nino (Zach helped out as well). They were particularly helpful in troubleshooting some concerns we had during the install, that we had not anticipated, and we ended up with a very streamlined and efficient setup which is needed as this is an older home with not a lot of room. We were concerned about maintenance and knowing what to do for each piece of equipment, so Zach created a maintenance checklist for us, and Justin showed us how to change the filters and the shutoffs for all the equipment. Our neighbor was impressed with the setup when we showed them, it looks like a new build system now and much quieter, so we are very happy. Thanks!!!read more
...reposting as it changed the review when I tried to add a new one....But we had Eric come in and do a check on the furnace he was really good gave us some great advice... and put us in contact with Zach from sales. Very happy with HAMCO....particularly now all the work is done.read more
Our furnace was working, but only blowing cold air, so I called HAMCO. The receptionist, Connie, was very knowledgeable and provided potential solutions over the phone. She... was able to book an appointment for me the next day. The tech, Eric, called ahead and arrived early in the day. He was polite and efficient. He fully explained the issue and provided troubleshooting techniques should this situation occur again. He was finished in a reasonable amount of time, the service fee was minimal, and I would absolutely recommend this company.Thanks team!read more