You may remember HVAC scams receiving a lot of buzz earlier this year. It was becoming increasingly common for homeowners to find a salesperson at their door, working to convince them that they were in need of a new furnace. And now, it’s happening again.
At the beginning of October, CTV’s W5 investigated the ongoing threat of HVAC scams in Ontario and all across Canada.
In the investigation, W5’s Kevin Newman interviews several homeowners who have unfortunately been victimized by these organizations claiming to be “energy inspectors” who are visiting to perform a routine safety check on the home’s heating or cooling system.
These salespeople tend to target areas with older homes or older residents, and even areas with residents who are new to Canada, claiming to be selling “better functioning and highly efficient furnaces.”
Using a well-organized pitch, the salesperson will work their hardest to convince homeowners of their expertise using overwhelming language. They make abundant offers for government energy incentives, rebates and other discounts to make what they’re selling sound better. Although they advertise government incentives, these companies are in no way affiliated with the provincial or federal government at all!
Upon signing the contract presented, homeowners agree to pay $158 per month for the duration of the life of their new furnace or air conditioner, which can be around 15 years. The contract also grants the companies the right to increase these monthly charges by 3.8% every year, even as the unit itself depreciates in value from age.
These charges come out to an obscene amount with furnaces costing homeowners upwards of $30,000 when all is said and done.
These door-to-door HVAC scams continue to drag down and destroy the reputation of licensed HVAC dealers all across the country. HAMCO Heating & Cooling has been in the business for 70 years and works hard to maintain strong, trusting relationships with all of our customers.
Any legitimate HVAC company will be contacted by the customer. A pre-arranged time and date to service or quote equipment at your home is based on the customer’s request. Randomly showing up at homes to offer free inspections or system evaluations is a sign of bad things to come. If you are questioning anyone who has showed up at your door recently do not let them into your home or sign any paperwork. We encourage you to educate yourselves as much as you can and avoid door-to-door HVAC scams.
View the full W5 investigative report here.