HVAC FAQ

Why is my system freezing up?

Several factors can cause system freezing. Most need to be corrected by contacting HAMCO.

There are a few things you can do to help prevent your system from freezing up, and also to do if you have found that your system is frozen.

Dirty filter

Check that filter! A clogged air filter will cause lack of airflow. Airflow is necessary to keep cold air moving through your duct work. If your filter is clogged none of the warm air from your home is passing over your refrigerant coil, leaving the refrigerant inside cold for too long, thus ice build up occurs because the moisture on the coil freezes.

After replacing or cleaning, you can speed up the thawing process by turning the system off and turning on the fan. If you have a heat pump system, you can try turning the system to heating mode until the ice has melted. After the ice has melted, switch the system settings back to normal. If the system refreezes, contact Hamco to correct the problem.

Low refrigerant

In some cases, freezing is caused by a leak in the refrigerant lines. Weak solder joints, friction from piping rubbing or vibrating against an object, open valves or loose fittings are all factors that can cause leaks. When determining whether to have the system repaired or replaced, the age of the system and the nature and location of the leak are important considerations.

Dirty evaporator coil

Over time, the evaporator coil will become dirty. When this happens, you will begin to lose airflow, slowly enough that you probably would not realize it until it freezes up or cooling performance is compromised. At this point, you will need to contact Hamco to correct the problem.

Defective blower motor or relay

A blower motor not running at the proper speed or not running at all is another factor that can cause freezing. The motor operation may be intermittent, starting at full speed and slowing down after it heats up. Or, a relay could cause it to start one time and not the next. In either case, you will need to contact Hamco to correct the problem.

connie marshall
connie marshall
19:06 24 Jul 24
Excellent service! Called them for a 2nd opinion, and boy did they deliver. They followed up with manufacturers of our heat exchange and found out it was under warranty. Going the extra step, saving us over $2400 based on quote from the other guys to replace. We know who we will be buying our new system from when needed. Thanks Najim for going the extra mile!
U K
U K
20:10 09 Jul 24
I should have called HAMCO right from the beginning! Me and my family suffered with no AC for a week during the hottest days yet this summer! Corey from HAMCO came bright and early this morning and solved the problem. Very professional, knowledgeable and respectful, he got the job done in no time. Thank you Corey and HAMCO!!!!
Peggy French
Peggy French
15:21 09 Jul 24
Fearing an exorbitant bill, I reached out to HAMCO for a Saturday service call during another heat wave. Christian from HAMCO promptly returned my email and explained the charges, both 'real' and potential. He arrived when he said he would (rarer than it should be!) and immediately set to work. He efficiently and effectively diagnosed the issues and had a well-stocked truck that allowed him to fix both issues and restore my air conditioning. Thank you, Christian! The price was very reasonable and below what I expected to pay under the circumstances. I will continue to recommend HAMCO! Strangely, my two neighbours to the north have both had their air conditioning fail over the last 10 days and neither received timely nor exemplary service from their providers, who were NOT HAMCO.
Marchese Pharmacy
Marchese Pharmacy
23:45 04 Jul 24
We have used Hamco for our pharmacy business for many years. They are the reason our customers and staff are always kept comfortable in the store. This year, they even helped solve a tricky problem with our compounding cleanroom airflow and pressure balance. Just awesome guys. Wish I could give more than 5 stars.
Faisal Khawaja
Faisal Khawaja
23:33 04 Jul 24
My AC went out last week, in the hottest days of the year. The Hamco tech showed up on schedule, fixed my AC quickly and professionally. And the price was right. This is why small, family-owned businesses are the best! They have a customer for life.
Michael S
Michael S
21:47 27 Jun 24
Christian came to my place today and he was very friendly, professional, and helpful. He listened carefully to my concerns. He was patient and not condescending while he explained how the AC worked. He was able to find an important adjustment that was necessary and now it's blowing twice as cold!
Gillian Guthrie
Gillian Guthrie
14:18 15 Jun 24
There I was… with an rv hot water tank that needed to be replaced and some propane lines that were beyond sketchy. I didn’t know how to resolve these issues and who would take on such a project. I reached out to Hamco and although rv trailers are not something they usually tackle, they cared enough to listen. They understood I needed help and they took this job on. Right away, Nolan was out to do an on-site inspection to get a better understanding of what was involved and what needed to be done. He was so professional, personable and knowledgeable. He got right to the task at hand and understood quickly what needed to be addressed. A date was easily booked through the helpful and courteous office team. On June 12, 2024 Nolan returned and again, wasted no time diving in and getting the old hot water tank out and installing the new. Repairing the propane lines and testing and checking all the new system. I can’t thank Nolan, Jordan, Veronika and the rest of the team at Hamco enough for caring, going the extra mile and helping me out of a real jam. It’s not always easy for a service company to achieve the highest level of service that it’s customers expect… but Hamco sure did reach it here.
Ruth Wells
Ruth Wells
20:56 28 May 24
I have used Hamco service for 25+ years and have a Hamco installed furnace & air. I use their service for both spring & fall maintenance. They have been very helpful to the point of helping to keep my very old heating system as long as possible. Recently I had the spring maintenance service & there were a couple of problems after it was completed. I spoke to Tara who was very helpful & patient with my explanation of what was happening. A couple of days later Mike came to investigate the problems & quickly solved the problems & explained what was happening. They were both very helpful and considerate.
Gail Bauer
Gail Bauer
19:06 26 May 24
A great company to deal with!!! Tara helped direct me to the right person for ordering a hot water heater which was installed by Adam and Veronika. I have been a long time, happy customer.
charles shields
charles shields
03:22 23 May 24
It feels like Summer is already here and so thankful that we purchased our new York A/C from Hamco a few months ago. It’s running great and keeping our house nice and comfortable. We have been a customer for many years and can’t be more pleased with Sales (Andrew) Service (Shane) and Customer Service (Tara). All so friendly and knowledgeable.Quick story: Two winters ago my wife and I were visiting my daughter and her family in Switzerland. We were there for 2 months and while away we had a good friend checking the house on a regular basis. A month into the visit I received a text that there was an issue with the furnace. The condensate drain line was leaking and had to be fixed/replaced asap. A 6-hour time change made phoning a challenge however, after talking with Tara and Shane we were relieved and the repair was made the next day. Where do you get Service like that!Thanks again to the HAMCO Family!Regards,Charles D. Shields
Eu Kh
Eu Kh
20:34 13 May 24
We were really impressed by professional work and customer oriented attitude. Veronica and Corey were great. They went out of a way to make it fit in our complicated setup.Thank you guys!Addendum:Thanks to the professionalism and understanding of Margaret, We were able to setup a service call for the annual maintenance in a short time, so our furnace is ready for the next season.Thanks again!
Greg Gabel
Greg Gabel
16:18 06 May 24
HAMCO is an experienced HVAC shop with great people. We have used them for a number of commercial service jobs. Could not recommend more.
David Ward
David Ward
01:22 04 May 24
I have used Hamco for many years now and have always been pleased with the services that they provide, from both the helpful administrative personal and their knowledgeable technicians. Hamco is my first choice and the company that I highly recommend to others.David Ward
Adam Adam
Adam Adam
17:07 01 May 24
We have been using Hamco for years. And only use them for all our HVAC/Boiler repairs. Nolan is a great tech and Cherryl is great to deal with in the office.
Ron Vandermeulen
Ron Vandermeulen
19:38 29 Apr 24
New furnace installed by Hamco this morning. Veronka and Adam did a fantastic job. Very considerate and very professional! Great experience all around. Great people, great company. Ron VanderMeulen.
Lina DB
Lina DB
18:20 29 Apr 24
I highly recommend HAMCO. The customer service person DENISE is the best. She is always willing to help and sort things out for you. Thank you DENISE 🙂
Victor Renzella
Victor Renzella
16:25 29 Apr 24
I have been dealing with Denise for years and I find her very professional and helpful. I will continue to use Hamco because of Denise and the great service we receive.Victor Renzella
Catarina Santos
Catarina Santos
14:36 29 Apr 24
Thank you so much Cherryl Skinner, for your help and guidance.You are amazing 👏
Steven Tran
Steven Tran
13:25 27 Apr 24
Great team and extremely knowledgeable. Guided us on our heat pump purchase. Cherryl in the back office was amazing to work with
Graeme Moss
Graeme Moss
22:58 25 Apr 24
Had a new AC put in.Murray & Adam were the technicians. Friendly, fast, helpful. Impressed.They finished ahead of time.Impressed and thank you!Hamco, both product and services are reliable.
Jeff Vaughan
Jeff Vaughan
22:48 25 Apr 24
Excellent service from Nolan! He got us out of a jam and made the experience enjoyable. Called at 7 am and he showed up around 10 am. Can't ask for faster service.
Martello Restaurant
Martello Restaurant
15:17 24 Apr 24
Always excellent service from Hamco! They are prompt, professional and enjoyable to work with. Cherryl has always been a lovely person to interact with and very helpful with booking service and handling billing!
Bernie's Tavern
Bernie's Tavern
21:14 23 Apr 24
Always a top notch experience when dealing with Cherryl! Very pleasant and knowledgable
Nairne Holtz
Nairne Holtz
13:32 20 Apr 24
Small landlady here. I've used Hamco many times over the years and they get there on time and they get the job done. A shout out to Cheryl in Accounting who always answers my questions and sends out the invoices promptly.
Kathy Pleasance
Kathy Pleasance
17:39 19 Apr 24
What makes a great company is their staff.They were all very professional and courteous.A special call out to Cheryl Skinner whois always ready to go that extra mile fora customer.I would recommend this company without hesitation.Great price, great service, and especially great people.Thank you Cheryl.
Aya Dental Centre
Aya Dental Centre
20:42 18 Apr 24
We have a yearly Maintenance Contract with them for the last 3 to 4 years and they deserve more then 5 stars.DENISE is always helpful & accommodate us in emergency.So, 5 stars for Denise also.
Wail Dimassi
Wail Dimassi
19:22 18 Apr 24
Thank you Margaret for setting up our Annual furnace inspection and cleaning to meet our availability. It is great to know that I never have to worry about scheduling this as you are always on top of it.
Brandon Lovas
Brandon Lovas
20:02 17 Apr 24
Nothing but good things to say about my dealings with Cheryl. She was professional, understanding and courteous. I would definitely recommend Hamco for any of your heating and cooling needs.
Margaret Wilding
Margaret Wilding
19:52 17 Apr 24
Hamco looked after us really well. An especial shout out to Cheryl in Accounting for helping me keep track of my e-transfers!
Mark Preston
Mark Preston
19:50 17 Apr 24
Have had two furnaces and an AC unit replaced in the last year through Hamco. Always happy with the service. Cherryl in accounts is always a pleasure to deal with as well.
Tabatha Mouland
Tabatha Mouland
12:28 17 Apr 24
As a House Manager for a larger private residence with an extensive HVAC system we relied on the Hamco team to service our system seasonally, as well as assist when there was an issue. The team is reliable and knowledgeable but the star of the team is Cherryl who was always a delight to work with. Highly recommend.
Frank C.
Frank C.
15:20 16 Apr 24
April 2024: Just a quick post to thank the accounting lady at Hamco (Cherryl) – the one who asks for money. I want to acknowledge her pleasant and friendly attitude. Last year, when I had requested an invoice for a recent service call – through a miscommunication, she pulled out our last 10 years of past invoices, and sent them all to me. Now who else would do that – and still be smiling? Only Cherryl. Thank you!Jonathan at Hamco just completed our annual (June 2023) York A/C maintenance. He went above and beyond - which is always the case with Hamco and their technicians. My thanks go to Shane and his crew.Hamco just finished this year's (2021) annual maintenance on 2 furnaces. Technician (Eric) did a bang-up job - knowledgeable, efficient and courteous - thank you !!Once again Hamco earns its stripes. Had them in for regular furnace maintenance. Andrew M. was everything you would want in a technician - skilled, professional and pleasant. Been using them for many years and highly recommend them. Two thumbs up!We had a noise problem with 1 year old York AC. Shane addressed the problem promptly. Within a day, technician Andrew was on site, diagnosed and fixed the problem within minutes. Thanks to both
Goofy Girl
Goofy Girl
15:06 16 Apr 24
This company has amazing customer service. The staff is great, especially Cherryl in the accounting department who helped me out when I quickly needed to change my monthly billing after my credit card was stolen. The whole place is wonderful. I can not say enough about the customer service.
Frank Ciancone
Frank Ciancone
14:30 16 Apr 24
Dealing with Hamco was very easy, efficient and honest. Service was prompt and affortable. A special thank you to Cherryl Skinner for taking care of our account in a most professional and consciousness manner. Recommend without hesitation.
CeCe Elfie
CeCe Elfie
14:18 16 Apr 24
Want to give credit to the ladies who work in the background. From answering the phone, scheduling and finance. You all are amazing. Cherryl from finance is always so helpful and friendly. You need someone like her on your team.
Joanne Stokes
Joanne Stokes
14:13 16 Apr 24
Can't say enough about the staff - hats off to Cherryl in A/P who ensures invoices are sent out in a timely manner and should there ever is an issue she is quick to help and get everything sorted. Thanks Cherryl! Joanne from Appleridge Co-operative Housing.
Adri Greenspan
Adri Greenspan
13:37 16 Apr 24
Love communicating with Cherryl Skinner from accounting. Always curtious, follows up with gentle reminder to pay :))) we need more people like that. Money is not always Pleasantville deal with so it's nice to have pleasant moments around it. (Dear Grain Bakery).
Jessica Simpson
Jessica Simpson
13:33 16 Apr 24
HAMCO has provided excellent service at our home a number of times now. The entire team is always fantastic, and I've especially appreciated Cherryl's friendly attitude and prompt invoicing over the years. Thank you!
Kathy Dimassi
Kathy Dimassi
13:08 16 Apr 24
Thank you Cherryl Skinner for being on top of all our billing so that payments are made quickly and efficiently. We appreciate your fast response to all billing equiries.
Paul Donoghue
Paul Donoghue
12:24 16 Apr 24
We had our furnace, ventilator and some ducting replaced during a renovation of our condo - a major project. The team did a terrific job of removal and installation. The whole HAMCO experience was excellent, including the "back office": Cherryl in Accounting was super responsive throughout the process and is a really excellent rep for the company. Thanks, Cherryl. Let's hear it for Accounting!!
Givic Tracker App
Givic Tracker App
01:55 16 Apr 24
Hamco Heating and Cooling is a great hvac contractor but what makes them even better than everyone else is their amazing staff. Speaking of which, when it comes to meticulous administration of Hamco's payables & receivable , no one is better than : Cherryl Skinner
Elizabeth Enns
Elizabeth Enns
21:53 15 Apr 24
Want to share that Cherryl account manager is the best! She helped with my service plan and scheduling and even got me some $ back!
Stef Caunter
Stef Caunter
20:17 15 Apr 24
I use and recommend Hamco for everything. Great technicians. Excellent people. And Nick and Veronika did a terrific job for us. Tidy professional job.
Peter Neumann
Peter Neumann
18:12 15 Apr 24
We at Martello Restaurant have been working with Hamco for several years and have nothing but the highest accolades for their services, including working with Jordan Vasilak who oversaw the installation of our HVAC systems, but also with Cherryl Skinner in their accounting group, who has always been professional and pleasant and kind in our interactions and communications. We highly recommend Hamco!
Christopher Demelo
Christopher Demelo
00:16 13 Apr 24
The tech that came by Christian, did a wonderful and professional job. Would reccomend to friends and family
Keith van Kessel
Keith van Kessel
21:05 11 Apr 24
Great company would recommend to anyone. Ask for Mike!Edit: we've had Hamco over a couple more times since this review. Probably the best HVAC company in town. Quick, great work at a fair price.
Alan Lambshead
Alan Lambshead
15:39 06 Apr 24
Earlier this week Hamco replaced my gas furnace and air conditioner with a new multi stage furnace and heat pump. The team was led by Shemar assisted by Nick, Veronika and Tony. They were courteous and efficient, and the work of removal and installation of the new system went smoothly. They did a great job of cleanup in the work area, and outside where the hear pump unit is located. Thanks to the installation team, and to Andrew who did the upfront work of finding the right solution for us.
Jean-Claude Chambers
Jean-Claude Chambers
15:29 15 Mar 24
Our old rental hot water heater burst, which left us with a bit of a flood and no hot water. We phoned around to the big box retailers to purchase and install a new hot water tank. The install dates were anything from 7 to 14 days wait. I phone Hamco, and they sent a rep that afternoon to estimate the job. The install was completed next day in 2 hours. Excellent service and competitive price. Highly recommend.
Elisabeth Gedge
Elisabeth Gedge
12:45 15 Mar 24
Yesterday the Hamco team replaced my furnace and air conditioner, and did a wonderful job! Led by Shemar, they were courteous and efficient, and the work went smoothly. Shemar added some unexpected touches - a handle for easily removing the filter, and a pouch for storing the manuals - very helpful for a forgetful and arthritic senior! He helped me set my thermostat and talked me through all decisions made. Thank you to a great team: Tony, Jonathan, and Shemar, and to Steve, who did the diagnostic work on the old furnace and a/c. Congratulations.
mark salata
mark salata
15:11 14 Mar 24
Nolan is a professional service technician. He provided knowledgeable service in a timely and efficient manner. We are pleased with the service provided.
Andy Kleiner
Andy Kleiner
14:25 29 Feb 24
Thank you Christian for your extra attention! Truly, everyone at Hamco has been really easy to work with over the years, always friendly, and the units works great!So far, I’ve always felt safe inviting Hamco employees into my home and this is really important to me as a queer person with disabilities. Thanks!
Nicholas Frisby
Nicholas Frisby
18:27 27 Feb 24
Excellent service and knowledgeable staff! My go to Heating and Cooling company moving forward!
M1CAustin
M1CAustin
03:56 25 Feb 24
Christian from Hamco did a super job getting our furnace up and running after it failed to start on a cold Saturday morning. He was very pleasant to deal with, explained everything and kept in contact with us. Thanks Hamco!
Peter Bozzo
Peter Bozzo
21:15 09 Feb 24
We have dealing with Hamco for over 12 years. Steve did our yearly maintenance service this year and did a great job. They have earned our trust over the years, we know they are honest and competent, best Local HVAC guys in the business.
Brent Moss
Brent Moss
15:59 17 Jan 24
Well I waited a while to write a review til it got "REAL cold". I have to say the HEAT PUMP/AC PUMP we had installed in the summer did an outstanding job dealing with the entire attic area with ease. It was so comfortable up there (when it was like 40+ degrees outside on those heat wave stretches we had here in old DUNDAS) we just wanted to be up there more often, also noticed the air was very comfortable and clear. Not too dry or humid, kinda just perfect.Our house was built in 1903, pretty typical Edwardian style, long, skinny and REALLY tall. Attic open from front to back of house.NOW that its COLD, prior to this HEAT PUMP install, our attic was an ice box. Tough to enjoy, NOT A PROBLEM NOW THOUGH !!! The heat in there is excellent!! It's just quietly keeping us at 24 degrees or so. The outside unit is so quiet I have to lean into it make sure we are running. Incredible really!! HYDRO bills do not show huge increases. I think we are quite similar in historical billing actually, be being more efficient in other areas. Ii.e. weekend laundry only (OFF PEAK), less fancy lights out back no one really looks at too much.The installer crew were in/out in about 7 hours. Great crew!!"ANDREW" was spectacular from start to finish with his knowledge, confidence and professionalism. I had 3 or 4 discussions with hvac folks, and clearly ANDREW knew the job better then the rest, so we signed with HAMCO!Thx folks, I've recommended you several times.B
Rita P
Rita P
22:08 15 Jan 24
Just had a ductless AC installed. Starting from the sales representative Andrew to the technicians who installed the unit, Ainslea, Shemar, Nick and Tony, we couldnt be happier with the service we received from start to finish. Professional, friendly and efficient, it was a pleasure having them in my home. Hard working bunch and will definitely be referring this company in the future. Thank you Hamco for the amazing job!
Cindy Labbé
Cindy Labbé
19:33 09 Jan 24
I would highly recommend Hamco Heating and Cooling Ltd. We had used their services to maintain our old furnace however when we woke up with no heat one morning, we were very worried. The technician came without two hours. Unfortunately, it was time to replaced the very old furnace and Bill came right away to next day to give us a quote on a new furnace. Our installation took place the following day and our installers Justin and Nick did an amazing job and were very professional. Thank you to the whole team for caring and making sure we were not left out in the cold for very long.
Khursheed Ahmed
Khursheed Ahmed
22:56 20 Dec 23
We have been working with HAMCO in Hamilton, ON for over 15 years, to install a high efficiency boiler and a water heater. They have always provided top quality, reliable service. Recently we installed a heat pump in our house (which is almost 100 years old and has hot water heating). We installed 4 heating/cooling units, one on each floor operated by one large condenser to reduce our carbon footprint and hopefully reduce our gas bill. The installation team of 4 eneregtic young technicians (Veronika, Najim, Josh and Nick) were a delight to work with. They were effciient, fast and completely dedicated. They made sure everything was done to a perfection despite cold weather outside. Thanks very much to them and we recommend them higly to anyone who is considering a heat pump installation.
Conor Bell
Conor Bell
01:43 07 Dec 23
Called for a boiler issue after hours and had a knowledgable technician on the other end quickly (Nolan), who helped solve my problem.
S W
S W
22:15 05 Dec 23
Two technicians ( Najum and Shamar) installed a new gas furnace and hot water tank on a rush basis since my old one failed. They worked well and solved a few install issues quickly. They tidied up afterwards and explained any questions I had thoughtfully and politely. Easy for me to recommend these gents and Hamco.
Wally Mucha
Wally Mucha
19:46 25 Nov 23
Personable gentleman, knowledgeable and responsible to make the right decision for our household . Hard to accept with potential cost involved with replacement !!I do believe it’s better than not waking up !!
Pia Shaw
Pia Shaw
14:29 14 Nov 23
I use Hamco services for the yearly maintenance of my furnace—very friendly and efficient service from initial phone contact to service personnel. This year, Christian did the service. He was very knowledgeable, on time, and courteous.
LAH LAH
LAH LAH
23:56 12 Nov 23
Thanks to Christian of HAMCO Heating & Cooling (Hamilton) who performed annual maintenance on our furnace in November 2023. Christian is super friendly and approachable and went the extra mile to vacuum the burners and frame in addition to performing all continuity and pressure checks. Satisfied HAMCO customers for over 20 years... we highly recommend HVAC specialist Christian and extend our thanks as always to Denise for booking us in so promptly.
Diana and Jon Benitez
Diana and Jon Benitez
19:25 09 Nov 23
Very professional and hard working. We will be using HAMCO for all of our projects going forward. I want to tip my hat to Jordan for always delivering our special and custom requests, also to Ainsley and Justin for working so efficient to get the job done as promised.
Tina Gribben
Tina Gribben
17:10 03 Nov 23
Hamco is the Only Company I Trust for my Heating Needs. I am a repeat Customer of 14 years. Andrew, Bill and the staff are knowledgeable, professional, clean and all round great. I purchased my first furnace in 2009 It was a good experience. Justine & Shemar just installed my 2nd furnace today. They were fast, reliable and got my heat on quickly.I highly recommend this company!👍👍
SDotStylz
SDotStylz
17:32 01 Nov 23
Johnathan was awesome he absolutely went above and beyond his scheduled furnace maintenance by restarting my water heater for me and my family he didn't have but he did with a HAMCO SMILE😁 my family and I are Grateful 🙏🏼
Bobbie Smith
Bobbie Smith
23:59 26 Oct 23
Pleased with service!!
Heather Forsythe
Heather Forsythe
13:06 26 Oct 23
We had an excellent experience with Andrew cleaning our gas fireplaces. He did a very thorough job, and had some important tips to share. He was timely, and left everything looking beautiful.
Rick Stuart
Rick Stuart
14:58 23 Oct 23
Very positive experience working with Hamco for our Daikin ductless system. Andrew was very informative and detailed in explaining the best heating solution for our sun room. Murray and the team were fantastic and consulted with us during every step of the installation process. The job was unique and challenging, but it was completed professionally and on time. Couldn't be happier with the results!
Steve Jess
Steve Jess
20:16 20 Oct 23
Had Shemar and Veronika here today installing a new furnace. Very pleasant and professional. Did a great job with installation and answered all our questions. Left the work area spotless upon completion of work, would highly recommend Hamco.
Mike Daigle
Mike Daigle
01:05 13 Oct 23
My hats and and I had Nolan, he was great, informative , honest, courteous…we would definitely would call him if there is a problem or if any of my friends need someone…thank you
Kristy-Leigh Quinlan
Kristy-Leigh Quinlan
15:31 12 Oct 23
I want to thank Jonathan for coming and trouble shooting our furnace today. He was professional, patient, kind and explained things thoroughly so I knew what was going on. This wasn’t our first time using hamco and it most definitely won’t be our last! Quality service! A++Thank you Jonathan!
mike m
mike m
19:21 05 Oct 23
Thanks Mike for a great furnace tune up today, Hamco is a trusted name to me for installation and maintenance
Chris SWANSON
Chris SWANSON
16:08 05 Oct 23
Nolan was really great, very knowledgeable had solutions for our challenges. All in all a great experience.
Rachel Laird
Rachel Laird
18:01 03 Oct 23
Today Mike came to service our broiler for the winter season, he was friendly and quick. We've always had great experiences with Hamco!
Peter Martin
Peter Martin
15:08 03 Oct 23
HAMCO's technician Andrew was excellent. Andrew was very knowledgeable and clear in his diagnosis and explanations. He also provided helpful advice and instructions. A highly satisfactory service call.
Jennifer Germain
Jennifer Germain
17:46 30 Sep 23
Very pleased with the service, Christian was so nice and professional, second year he has done our maintenance and pointed out issues last year we were able to resolve easilly. thank you
Colleen Collins
Colleen Collins
19:52 20 Sep 23
Very satisfied. Steve did a great job, knowledgeable, very customer oriented. Would wholeheartedly recommend Steve and Hamco.
DAVID BROOKSBANK
DAVID BROOKSBANK
22:41 19 Sep 23
Recently had our Furnace replaced after it was deemed too expensive to replace a fan whose cost was the equivalent of 50% of a furnace. Veronika and Rick installed our new furnace updating specs that had changed. Excellent job all round our second furnace from Hamco
Lori Gamble
Lori Gamble
14:48 18 Sep 23
Today Christian came out to do the yearly maintenance on my furnace and a/c. He was friendly and very efficient. I’m always pleased with the service received from Hamco and from my Daikon heating and cooling system. I appreciate an honest company, one that doesn’t have to ask permission to up sell you on equipment you don’t need.
Bruce Watson
Bruce Watson
21:29 13 Sep 23
Had heating / cooling system installed by Veronika and Lyle. Knowledgeable and personable. Very good job!
Christine Rutherford
Christine Rutherford
19:27 02 Sep 23
Christian came out on the long weekend to help us when our air conditioner broke down. He was efficient and went above and beyond to find the parts and get us cool again!
Kathryn Lee
Kathryn Lee
15:23 01 Sep 23
We've been dealing with Hamco for years and it seems like they've always gotten something wrong. Our hot water went out recently and I actually called a few places but they were all busy so I went back to Hamco. Today they sent Nolan and I couldn't be happier. He was great. Fixed everything, did a few extra things and made sure everything was right. I so appreciate his hard work and will ask for him specifically in the future.
John Vengris
John Vengris
18:45 22 Aug 23
After years of putting up with a sometimes functioning thermostat it was successfully replaced today. Jonathan was here as planned and was courteous and professional in resolving my issue. Have had Hamco as my furnace and air conditioning go to for years without a glitch. Highly recommend! John
Kathryn Johnson
Kathryn Johnson
14:09 14 Aug 23
Jonathon, the technician, was very efficient, thorough and respectful.
Ivan Q
Ivan Q
18:40 02 Aug 23
We had a good experience with HamCo for our AC replacement, that we contacted them again regarding our furnace! We thought we could get a couple more years from the furnace but it too needed to be replaced. Again it was another quick turn around from our initial call to Laura, quotes with Bill, and to install with a great team of technicians.
j morris
j morris
20:13 28 Jul 23
Our experience using Hamco to install our air source heat pump last year was great. Andrew is very consistent in his messaging about the pros and cons of the new system and the quote that he put into place at the beginning of the process remained unchanged, despite some changes in the overall plan. From our experience, Hamco seems to be running an honest operation that cares about customer satisfaction. We are happy customers.
Jessica Simpson
Jessica Simpson
19:38 27 Jul 23
In the past 2 years we've had Hamco install or replace a few things at our home and they always do an outstanding job. Their entire team is excellent - friendly, professional, and extremely knowledgeable. Thanks Hamco!
Ronald Barauskas
Ronald Barauskas
21:21 18 Jul 23
Had a 1T ductless Daikin Heat Pump installed to help heating & cooling in our Durand 1890's brownstone. They've attended to the needs of this house through a number of owners and many many years.From the professional (and free) sales call from Andrew to the great install team of Veronica, Josh and Corey I can highly recommend this local company to you.
Mercury Mann
Mercury Mann
20:04 14 Jul 23
My Parents have been using Hamco since the late 80’s. We are completely satisfied with the on going excellence with all the service. The techs are professional and persistent in solving our heating and cooling issues.So much so we purchased a hot water heater we had no idea they did that but the tech advised us on the type and size we needed. That was also an excellent install. I’m not really a google review type but when it’s good you need to tell others.Give Hamco a try I know you will not be disappointed.
Jack Fernihough
Jack Fernihough
14:39 07 Jul 23
Great job. On time, courteous, friendly. He seemed to be very thorough.
Lynda Ruffo
Lynda Ruffo
14:44 02 Jul 23
Always responsive, on time and great service. We have recommended their service and installation to numerous friends, and will continue to do so.
Tom Budge
Tom Budge
20:47 23 Jun 23
Johnathan and Christian from HAMCO did a great job dong the yearly check up on my home and my rental property furnace and AC. Both Johnathan and Christian were professional and thorough! Always happy with HAMCO!
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