Harold’s Pre Hibernation Special
Help Harold Get Ready for the Winter!
To celebrate the launch of HAMCO’s new website, we’re challenging you to a digital scavenger hunt to find our trusty mascot Harold!
Complete the scavenger hunt on our website for your chance to WIN $1,000 off a Furnace or Air Conditioner installation or 1 of 4 $100 gift cards to the Keg!
Rules & Regulations:
- Find Harold on our homepage to find the first of three clues
- Each clue will direct you to another page on HAMCO’s website where Harold is hiding
- Complete the submission form on the final clue page–you will be asked all the pages in which Harold was hiding
- Contest open to residents of Hamilton, Burlington & Oakville
- Contest ends November 30, 2022
- Five random winners will be selected from all submitted entries
- Winners will be contacted on Thursday, December 1, 2022.
- Participants must be willing to pose for photo if selected as a winner
- No purchase necessary
Dustin Galer
16:19 23 Nov 22
Very happy with Andrew at Hamco with oil furnace conversion to heat pump. Lots of options out there, but Hamco proved superior not only in terms of price, but assistance with design, selection, and installation. Andrew even helped guide us through the grants process, which was an important factor in our decision to convert to a heat pump. Works even better than we imagined and have already started enjoying the energy savings and lower carbon footprint. Thanks Andrew!
Andy Saito
21:36 17 Nov 22
I had HAMCO install a heat pump water heater and perform furnace maintenance a week ago. In both cases, the employees were extremely professional, friendly, and courteous. They were on time, to the minute, and provided updates as well as easy to understand explanations of the work they were doing. There were no surprises. The sales rep was very friendly and never pressured me. Office staff were flexible when it came to scheduling the work. Great experience with both jobs.
Fabian Fernandes
01:05 30 Oct 22
Christian, was really polite efficient and friendly. Since it was my first time with furnace maintenance, he also explained my what is should watch out for and explained my everything
Deb Cliffe
16:30 24 Oct 22
Mike (service person) was on time, and quickly addressed the problem. He explained everything clearly and gave me confidence this is fixed. I picked Hamco largely based on the professionalism of their staff from the sales/consultation with the initial purchase, through to the people who provide maintenance.
Joe
19:15 20 Oct 22
Completed furnace maintenance . Also fixed a gas leak on fireplace that was done by the shoddy work by the fire place installers(that store in burlington). Nolan was very proffesional and found the gas leak within seconds.
Lindsay Reynolds
17:11 05 Oct 22
Great experience! Nolan was knowledgeable, effective, polite and easy to talk to. Our boiler needed some more intense maintenance due to neglect and Nolan identified the problems, ordered all the necessary parts and returned as soon as they were in to complete the work. He was pleasant to deal with and my house is warm again!! 🙂
Michael See
17:25 20 Sep 22
Very professional. Prices werent overly bad and they work fast.
Jennifer Robertson
15:09 13 Sep 22
We had Nolan visit our commercial property to investigate a leak possibly coming from the unit on the roof. Nolan showed up on time and got out on the roof to investigate and came to a quick resolution and was able to give us all the details about the unit and even the additional units at the property.Amazing service!
Emily Linschoten
19:05 12 Sep 22
Nolan was efficient, friendly and knew exactly how to fix our problem and install our new thermostat. Very reasonable prices and super quick responsiveness. Highly recommend this business!
Brian Swanson
18:36 12 Sep 22
I had a problem with water slowly dripping from the air conditioner unit on to the basement floor. I called Andrew Vasilak, the Hamco comfort consultant I had dealt with when I purchased the unit and within 1 hour he had a technician at my door.The technician, Andrew Mikheil had recently serviced the unit so he was familiar with it and the location. He checked the unit and after eliminating a number of possible problems he decided that the drain from the A/C unit was blocked. He cleared the blockage then took the extra time to flush out all the drain lines to make sure that the blockage problem was solved. Andrew M then waited for the air conditioner and the condensate pump to complete a full drain cycle as a double check to make sure that everything was draining properly. During the process Andrew M. kept me informed as to what he was doing which I really appreciated.Hamco should be proud to have Andrew Vasilak as a comfort consultant selling the equipment and for Andrew Mikeil servicing them. They both gave 100% +.I would recommend Hamco for all your heating and air conditioning requirements in the future.
Djmail68
17:33 26 Aug 22
Andrew showed up when he said, did some trouble shooting, within an hour and an hour and a half problem solved. Very polite and nice to talk with 🙂
Morgan Drew
13:27 23 Aug 22
I have a very old and very small cottage in Hamilton that has never had air conditioning and needed it ASAP. Andrew from HAMCO came for my quote within 24 hours of calling; he was extremely kind and helpful and took the time to show me how to change my furnace filter as a first-time homeowner. He gave me a fair and honest quote and within days his team was at my home installing my air conditioner.The team at HAMCO was very polite, efficient, and thoughtful of my home. They did a fantastic job installing the new unit and my thermostat. I've had the system for a few weeks and it's running so smoothly, I had such a humid and sweaty home and now it's cool and comfortable. The mustiness of my old basement has been reduced significantly. Thanks so much Andrew and the team at HAMCO, you've earned a customer for life!
Frank C.
16:25 10 Aug 22
Hamco just finished this year's (2021) annual maintenance on 2 furnaces. Technician (Eric) did a bang-up job - knowledgeable, efficient and courteous - thank you !!Once again Hamco earns its stripes. Had them in for regular furnace maintenance. Andrew M. was everything you would want in a technician - skilled, professional and pleasant. Been using them for many years and highly recommend them. Two thumbs up!We had a noise problem with 1 year old York AC. Shane addressed the problem promptly. Within a day, technician Andrew was on site, diagnosed and fixed the problem within minutes. Thanks to both
Tam
01:15 04 Aug 22
Long story short, we our new A/C unit was a lemon. The original installer wouldn’t do the work and most places won’t cover a manufacture’s warranty if they didn’t install it, but Hamco was willing to work with us. We did need to cover the labour costs (understandably), but not having to also pay for a new compressor was really nice. Both the office staff and the techs were professional, responsive and quick.
Keith Dawson
22:44 03 Aug 22
Christian & Mike did our annual maintenance today on our Daikin furnace as well as the humidifier.They were very professional and did a great job.They left everything clean neat and tidy when they were finished.Hamco has been meeting all of our HVAC needs for many years.I highly recommend them.Many thanks!!Keith Dawson
JQ Veenstra
12:49 30 Jul 22
Excellent service. Andrew from Hamco was knowledgeable, helpful, and both professional and friendly.
John Vasilak
19:43 26 Jul 22
The install crew was fabulous neat and very professional
Joel Yellin
23:16 05 Jul 22
Got nothing but run around from other AC service people when my AC broke down during recent heat wave, lots of unnecessary restrictions for entering the house, when there was no need to enter at all. The serviceman was professional and courteous. He worked entirely outside with the AC unit, diagnosed the problem in 5-10 minutes and had it fixed, my capacitor, ( I always want to say 'flux capacitor') in just a few more minutes. Very reasonable rates for the service call and labour. Definitely will put them on speed dial for any further issues in the future.
Gordon Rice
01:08 11 Jun 22
Very satisfied with the courteous and professional service provided by the service man who checked our air conditioner.
Lorne Rochwerg
13:02 10 Jun 22
Hamco Heating is always extremely professional and thorough. Andrew, the technician who did the spring service on our A/C system, was great. i would highly recommend Hamco Heating and Cooling Ltd.
Frances Murray
23:07 07 Jun 22
Thank you to Logan and HAMCO for the awesome service call for my a/c. Logan was professional and kind, and didn't try to sell me anything new -- just fixed the issue. HAMCO will be my go-to for any future HVAC needs.
Mark M
22:41 01 Jun 22
While at our house to do the annual inspection of our air conditioning unit, Andrew also went up into our very shallow attic to inspect an issue with the bathroom fan exhaust tubing. Within 24 hours, he called with an estimate for the cost to replace the tubing, and he came back about a week later, on a very hot day, to replace it. It was by no means a comfortable environment in which to work. Despite the conditions, he worked efficiently in a genial manner. It was late on a Friday afternoon, but he patiently explained things to us and answered our questions. Andrew is a very capable and personable service person.
Carol Lukasik
19:58 30 May 22
Had maintenance done one my furnace and air conditioner today. Nolan was very professional, personable, and knowledgeable.
sheryl stacey
15:32 20 May 22
Dan from Hamco did a great job when he came to check my air conditioner.He replaced my filter, checked all the wiring, system pressure and my thermostat as well as he sprayed and cleaned my outdoor unit. He was very polite, friendly and answered all of my questions. This fellow is definitely an asset to your business and a "keeper".
Bruce Greenberg
13:24 20 May 22
Great service. Daniel (tech) did a great job!
Ber Sy
02:37 15 May 22
As far as the product goes (Daikin FIT), it has only been 2 weeks since the system was installed, so I cannot give a credible review for the product itself yet, maybe for another day.I would like to call out the way my Daikin Fit was installed. Initially I was impressed since they initially said it is a 2-day job, but the install team (Greg/Christian/and a lady) managed to finish the job in a day. But then I realized how poor the wiring was done for my HVAC system. They just tied everything and tucked everything to the side of the furnace/duct. It looks electrically unsafe even. My old HVAC was done way more better. I am aware that the new HVAC systems have more electronics, but I've also seen other new Daikin installations and the wiring is not as bad as what has been done on mine. Also, there's supposed to be a holder for all the service manuals that they usually stick to the side of the airduct, but when I asked for it, they said the forgot to bring one and will just come back to install one. So they just put all the manuals on top of the media filter. But they never came back.I already reached out to my sales agent Daniel Poirier, but it's been 2 weeks now, and no action has been done yet or have not heard back from their installation manager as of this writing.Be the judge. I guess that would fall to simply being a poor quality work and poor after sales customer service.UPDATE:I would like to thank the team from HAMCO (Daniel - Sales, Shane - Service and especially Nolan - Technician ) for looking into my concern. It might have taken about 3 weeks, but at least they worked on a solution regarding the furnace wiring (and document holder) and they did not disappoint. You can see from the photos the updated wiring of my furnace. One satisfied customer! Thanks again!
Temi Neilson
19:00 25 Apr 22
Called after discovering a leak in the pipe to a radiator. Nolan was amazing...did not flinch when he saw my low basement and the awful crawlspace he might have to access for the job. Gave me options, advice, answered ALL my questions and fixed my leak. Having had a poor experience with a couple of other popular companies in the area, I will definitely be calling Hamco again for maintenance and any new issues (and I will be requesting Nolan if he's available!!).
Rosemary Chenier
19:21 12 Apr 22
Hamco has done a service check on our AC for over ten years now - ever since they installed it! Nolan has always called ahead to let us know when to expect him to arrive and, like today, he is always prompt. He’s a hard worker and does a great job. He is very pleasant and considerate and we look forward to seeing him every year. Thank you for your outstanding service and realiability!
Brian Evans
12:09 08 Apr 22
Technician Ashley called ahead to let us know when she would arrive and she arrived on time. She performed the required maintenance and Hamco will send another tech once the weather gets warmer to service the A/C. Booking online was easy and response was fast. I have only good things to say about HAMCO.
Shonna Sager
22:09 01 Apr 22
Amazing service! Will def spread the word and call again when needed! Woke up to know heat this morning sent an email as I came across them on Google! I had a specific request that they were able to do! Mike messaged me offering to come early then the arranged time which was amazing! He was so nice and worked quick and I was very impressed! If you need a repair or a new unit def give them a call! Thank you so much Mike - you’re a life saver!
Elizabeth Clinton
15:46 23 Mar 22
Nolan showed up right on time and did an excellent job. Very professional and a nice guy. Knew his stuff. He deserves a raise!
Michelle Stasiuk
14:08 19 Mar 22
Ashley was extremely friendly and informative. On-time, upfront and helpful. Nice to trust a local business that has your best interest in mind. No hidden costs, just plain good service. Would recommend to friends and family.
Karen Mikula
23:28 15 Mar 22
Repairman showed up on time and was very personable and professional. He had our furnace working again in under 10 minutes and explained what the problem was a dirty flame sensor. I would highly recommend Hamco they installed our Furnace and Air Conditioning and have provided excellent service since 2006.
Su Bozuk
16:49 08 Mar 22
Always a great experience with Hamco. Ashley and Andrew came to do a furnace checkup and they were professional and friendly. I highly recommend their services, from a new install to regular maintenance. A pleasure to work with.
Trish Walsh
19:27 25 Feb 22
Great experience.wonderful experience!! Excellent service from Dan!
Jay Quinn
14:47 17 Feb 22
We had hamco heating and cooling in last year to install a new furnace and they were very neat and tidy. Did an amazing job and were very knowledgeable and answered any questions we had.We just had our one year maintenance completed and they were quick and on time.
patel parth
22:10 14 Feb 22
Danial did the fabulous job for the furnace issue.Really recommend for heating and cooling issues.
Karnica Paul
19:07 14 Feb 22
Dan was punctual and efficient and helped get our heating back on the very same day. We highly recommend him if you are reaching out to Hamco!
Adrian Hodgson
14:55 11 Feb 22
Top quality service every time. Very professional. Daniel M recently did maintenance service on my air-handler and Navient boiler, he is very knowledgeable and answered all of my questions with thoughtfulness and care.
James Campbell
16:53 03 Feb 22
I had a great experience starting with the salesman and the service men installing the new furnace. Very professional all around.
Ron Hatcher
15:34 01 Feb 22
Hamco installed furnace in 2011. Yearly maintenance by techs and office staff are excellent.
David Marler
21:07 31 Jan 22
We had a heat pump installed in our Heritage status home. Preservation of the exterior appearance was critical, as was the efficiency that a heat pump could bring us for both winter and summer. Andrew and his team at Hamco worked diligently, professionally and were flexible throughout the installation process . The Daikin heating and cooling system recommended by Andrew has worked flawlessly.
Steve Chalastra
20:09 12 Jan 22
We called Hamco when our furnace stopped working and they replaced the igniter. We had a couple of intermittent issues with it not starting up properly after that and they came out under warranty, even though it turned out to be nothing to do with their installation. Their technicians and HO staff all seem knowledgeable, helpful and responsive.They're now our go-to company for all future HVAC work. Recommended.
Sean Jirgens
16:02 20 Dec 21
We had HACMO install a humidifier for us and the installation tech (Andrew) was very professional and did a great job. I would highly recommend them!
Allen Stevenson
19:48 12 Nov 21
We had a somewhat tough to diagnose issue with our boiler. Took 2 visits but Nolan was pretty tenacious in figuring it out and helping us with a temporary fix while replacement part came in. Part was in stalled quickly and at exact cost.Would recommend
V S
18:54 10 Nov 21
I recommended Hamco to a friend who needed her furnace repaired and the team at Hamco made it happen!!! They were able to send Allan out that day and he fixed the problem! My friend was very happy with the recommendation!!! Way to go Hamco!! 👍🏻👍🏻
Nathan Whitlock
17:44 08 Nov 21
Very friendly and efficient. Came earlier than scheduled, but with lots of warning. Gave gave great advice without trying to upsell. Allan was a huge help.
Pauline Drake
16:40 02 Nov 21
I am a first time customer of Hamco's & will continue to be. I recieved the best service possible from Allen. He was friendly, knowledgeable, & efficient. Thank you Allen.
Jennifer Burt
16:17 29 Oct 21
Furnace maintenance call on furnace installed by HAMCO in 2014. Service tech Allan was on time and courteous, did a thorough cleaning, then he explained how we can keep the system in good repair.
Nicholas Schnier
19:13 27 Oct 21
The HAMCO customer service was stellar! Our boiler was in need of pipe replacement and the repair came within what was quoted. Nolan was amazing... professional, knowledgable, helpful and considerate - shout out to Connie as well. Overall, definitely one of the best service/repair calls we've experienced. From first call to quote to repair we highly recommend HAMCO.
Lesley Ruskin
14:46 26 Oct 21
Alan came for my annual service, he was on time, friendly, thorough and efficient! I would highly recommend this company!!
stefan ruff
13:19 25 Oct 21
Fireplace maintenance and check up was done. Love to support local business. They are great to work with.
John Pellizzari
15:08 24 Oct 21
Honest and reliableAlways my first choice
V Brown Ward
02:06 20 Oct 21
It was a great experience dealing with Hamco. Allan was very professional and knowledgeable.
elizabeth whelanmarcolini
16:10 19 Oct 21
Hamco performed furnace maintenance at our home. The technician was polite, punctual and pragmatic.
Penny Spence
17:45 18 Oct 21
Allan did a service on furnace today. He was very polite and explained what he had done and asked if I had questions. He was very efficient and friendly.
Colin McNeil
22:08 15 Aug 21
I had to have my AC condenser unit moved about 10 feet to a different spot in my backyard on fairly short notice. It was in the way of a deck being constructed and work had to be halted until it was moved.I got quotes from four reputable, well reviewed HVAC companies in Hamilton and HAMCO was the cheapest. They were also able to slot me in for the work in just a few days, which was an important factor, so I went with them. They sent Nolan out a few days later and he completed the job very quickly and with a high degree of professionalism.There were a few issues on site, notably he had to work on uneven, muddy ground thanks to the ongoing construction, and within the framing for the deck itself. I'm satisfied with every aspect of the job so far and glad I went with HAMCO and Noaln.
Frank Strauss
01:28 20 Jul 21
We had Allen in to perform an inspection on our furnace. The first thing that I liked was that he was there right when he said he would be. I hate sitting waiting for people to show up. Allen did a very thorough job checking out the furnace. What I liked most was that he explained to me the state of furnace, what parts were wearing without trying to upsell me. He gave me the information and left it in my hands. I appreciated that.
Shannon Sinclair
15:32 07 Jul 21
This was my first experience with HAMCO. I recently moved to Hamilton and learned that my very old furnace was installed by HAMCO..So I called to have them come and do a maintenance check. Allen showed up on time..he was friendly and honest about my furnace and did an amazing job. I highly recommend HAMCO for their professionalism and their honesty...I will continue to use HAMCO for all my heating needs....A great company with great values
Kingsley Nze
17:03 03 Jul 21
Shout out to Andrew!! (Hope you don't mind me putting your name out here). Our new ac unit kept on blowing that 3a fuse..Andrew checked it out and after some painstaking detailed diagnosis he found that short and fixed it. Excellent professional service, Hamco gets it done and for a good price too 🙌🏿🙌🏿. Thank you!!
Eric Pagett
23:38 12 Jun 21
Great service great price. Allan, Andrew, Mike, Nolan, Dave, Dan, Shane. As well as the rest of the office staff owners and installers are all great.
M M
20:18 11 Jun 21
Allan inspected our a/c unit and provided a complete analysis of the problem and gave a price of the replacement part. Allan replaced the part and proceded to ensure the unit was functioning properly in a profesional and timely manner. great job.
Andy Sprung
18:56 01 Jun 21
Very professional and friendly.
Mike Stewart
22:23 15 May 21
Eric the technician performed the yearly maintenance on my air conditioner and was very professional while he performed this service. He even took the time to teach me how to properly clean the air conditioner when it is needed to help it perform better and last longer.
Bill Robinson
20:25 12 May 21
Had no hot water, made a call and Andrew came out as advised to fix the problem, cleaned flame rod of water heater, now we have hot water again...thanks!
Andrzej Kloc
19:59 30 Apr 21
Awesome service today! Tech's had all the right equipment for a quick diagnosis. Eric was super fast and helpful in explaining the issue and repair, and within hours of making the call, everything was fixed. Andrew dropped by with some parts while Eric kept up the repair for a lightning fast job. Price was very reasonable, and everyone was 'covid' safe and considerate. Thanks guys!
German Alvarez
20:36 12 Apr 21
They are very professional and they know what they are doing. I purchased a furnace and air conditioning unit from them a couple of years ago. Andy, the technician who came to my home to make the initial assessment was very patient and explained everything clearly. The equipment has worked very well all this time. I decided to have a humidifier installed and they did it promptly. Last year my old (very old) water tank broke and I decided to purchase a new one from Hamco cause I know them. They fixed my problem the same day. If I move to another house, I'll contact them to service my heating unit. They are reliable.
Frank Rebellato
04:20 07 Apr 21
My mom had an issue with her furnance 2 days ago & when Eric from Hamco came to take care of the call, his professionalism during the check was fantastic. He answered any & all questions that I had concerning the problem. He found the problem & corrected it in timely fashion. Thanks again Eric for your help & fixing my mom’s furnace issue.
Janette Thompson
14:18 06 Apr 21
Eric from Hamco just serviced our furnace, under the service plan. He was courteous, efficient and informative. Very pleased with the service.
George Hall
21:32 31 Mar 21
Very friendly and inviting business. Their prices are very competitive. Andrew, the sales rep. was very prompt and thorough regarding options and the estimate and we felt confident to proceed. The installation of our heat pump/air conditioner was also prompt and despite structural snags was completed efficiently and ahead of anticipated timing. Highly recommend HAMCO!
T D
20:10 31 Mar 21
We needed a whole new system in the house including a water heater (Which broke) and booked a consult visit from HAMCO with sales associate Zach. Zach was able to answer our queries and help us build a system that would suit the needs while being affordable. He was very professional and helpful, even when we called him and added last-minute changes, and he was able to make them within the original quote. We got the work done early the next week (only a few days later) and had an excellent team doing the install. We were really happy with the quality of work and professionalism from the install team of Justin, Ainslea and Nino (Zach helped out as well). They were particularly helpful in troubleshooting some concerns we had during the install, that we had not anticipated, and we ended up with a very streamlined and efficient setup which is needed as this is an older home with not a lot of room. We were concerned about maintenance and knowing what to do for each piece of equipment, so Zach created a maintenance checklist for us, and Justin showed us how to change the filters and the shutoffs for all the equipment. Our neighbor was impressed with the setup when we showed them, it looks like a new build system now and much quieter, so we are very happy. Thanks!!!
E D
20:05 31 Mar 21
...reposting as it changed the review when I tried to add a new one....But we had Eric come in and do a check on the furnace he was really good gave us some great advice and put us in contact with Zach from sales. Very happy with HAMCO....particularly now all the work is done.
Sara Brandt
00:27 18 Mar 21
Our furnace was working, but only blowing cold air, so I called HAMCO. The receptionist, Connie, was very knowledgeable and provided potential solutions over the phone. She was able to book an appointment for me the next day. The tech, Eric, called ahead and arrived early in the day. He was polite and efficient. He fully explained the issue and provided troubleshooting techniques should this situation occur again. He was finished in a reasonable amount of time, the service fee was minimal, and I would absolutely recommend this company.Thanks team!
Robert Savage
19:49 17 Mar 21
Had a furnace inspection today by Allen . Very thorough and friendly . Adherence to safety protocols were good . Thanks for everything!
Michael Johnston
13:55 15 Mar 21
The repair person phoned first and arrived shortly thereafter. He was well spoken and efficient. He wrote a description of all diagnostic tests. I would recommend Hamco.
Lukas Glaw
20:57 02 Mar 21
Very happy with the work Eric did, was friendly and on time.
Reid McNaughton
20:32 23 Feb 21
We came back from the hospital after the birth of our first child to a cold house. The furnace had stopped blowing hot air. Andrew, the technician on call, came promptly and fixed the issue in no time, explaining what went wrong and how to avoid it in the future. Great service for a fair price.
Mark Fair
15:18 21 Feb 21
Excillent customer service. Thank you.
Jessica Cook
20:35 16 Feb 21
Our furnace just stopped working on a very cold day. Although they were so busy, Hamco arranged to send a team to our home ASAP as we have a baby, and our house was getting cold quickly. The service men were lovely, arrived about 30 mins after I called and solved the issue right away. Would definitely recommend.
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