Water Heater Service, Repair & Maintenance

Water Heater Service, Repair & Maintenance in Hamilton, Oakville, Burlington & Surrounding Areas

HAMCO Heating & Cooling has proudly served the water heater service needs of Hamilton, Burlington, Oakville and surrounding areas since 1946. Whether it’s a leaky tank, a malfunctioning pilot light, or a lack of hot water altogether, you can count on HAMCO for swift and reliable water heater service. 

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Water Heater Repair

Alongside maintenance, water heater repairs can be a necessary part of water heater ownership. While water heaters–especially tankless water heaters–are known for being extremely dependable and low maintenance, occasionally they will still need to be repaired or serviced. Trust the experts at HAMCO to properly and efficiently repair your water heater in a timely manner, helping you get back to enjoying your hot water.

Water Heater Maintenance

While some breakdowns are unavoidable, scheduling annual preventative maintenance for your water heater can help to reduce the chance of breakdowns, while also prolonging the life of your water heater. Water heater maintenance should take place once every year by trusted and licensed HVAC technicians, like the experts at HAMCO!

Water Heater Troubleshooting Tips

Troubleshooting Tips: Tank Water Heaters

Lack of Hot Water:

  • Check the thermostat setting to ensure it’s at the desired temperature.
  • Inspect the pilot light for gas-powered heaters. If it’s out, relight it following the manufacturer’s instructions.
  • For electric heaters, confirm that the heating element is functioning correctly or the breaker hasn’t tripped.

Fluctuating Water Temperatures:

  • Adjust the thermostat to a consistent temperature setting.
  • Flush the tank periodically to remove sediment buildup, which can cause temperature fluctuations.
  • Examine plumbing for water pressure issues that may affect temperature consistency.

Leaking Tank:

  • Inspect all connections and valves for leaks.
  • If the tank itself is leaking, it may be a sign of internal corrosion. Consult a professional.

Strange Noises:

  • Gurgling or popping sounds may indicate sediment buildup. Drain and flush the tank to eliminate sediment.

Troubleshooting: Tankless Water Heaters

No Hot Water:

  • Check the power supply to the unit.
  • Confirm that the gas supply is sufficient for gas-powered tankless heaters.
  • For electric models, verify the circuit breaker is not tripped.

Fluctuating Water Temperatures:

  • Adjust the temperature setting on the unit according to your preference.
  • Examine the flow sensor and ensure it is clean and functioning correctly.
  • Inspect for mineral buildup in the heat exchanger, and descale if necessary.

Water Leaks:

  • Check all connections for leaks.
  • If the leak persists, consult a professional technician to assess and resolve the issue.

Regular maintenance for both tank and tankless water heaters is crucial to preventing issues. If troubleshooting steps do not resolve the problem, it’s recommended to seek professional assistance for a thorough diagnosis and repair.

How To Prevent Water Heater Failure

The most important way to prevent water heater failure is to schedule regular maintenance. Here are some other ways to prevent water heater failure:

 

Flush the Tank:

  • For tank water heaters, periodically flush the tank to remove sediment buildup, which can compromise efficiency and lead to corrosion.

Adjust Temperature Settings:

  • Keep the thermostat at a moderate setting to prevent excessive strain on the heating elements and reduce the risk of overheating.

Install a Water Softener:

  • If your area has hard water, consider installing a water softener to minimize mineral deposits in the tank and on heating elements.

Inspect for Leaks:

  • Regularly check for leaks around the tank, valves, and connections. Address any signs of leakage promptly to prevent water damage and further complications.

Check Pressure Relief Valve:

  • Test the pressure relief valve annually to ensure it’s functioning correctly. This valve helps prevent excessive pressure buildup inside the tank.

Clear Ventilation Areas:

  • For gas-powered water heaters, ensure that the ventilation area is clear of obstructions to promote proper combustion and venting.

Insulate Pipes:

  • Insulate hot water pipes to reduce heat loss as water travels from the heater to faucets, improving overall energy efficiency.

Follow Manufacturer’s Guidelines:

  • Adhere to the manufacturer’s recommended maintenance schedule and guidelines for your specific water heater model.

Book Water Heater Service

At HAMCO, we are committed to ‘doing it right’ the first time and ensure the full completion of jobs in a timely fashion.

Fill out the form below and one of our certified experts will follow up with you as soon as we can.

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    Bonnie King
    Bonnie King
    22:48 21 Dec 24
    Najim was very knowledgable and he quickly diagnosed a serious problem with our furnace. He reinstalled the venting, put in a new motor and thermostat. He was very... efficient, polite and our furnace is working perfectly again! I highly recommend HAMCO and technician Najim and will definitely call them for future service needs. Thanks!read more
    N Al
    N Al
    22:00 12 Dec 24
    Today I received maintenance service form Najim. Next time when I need service definitely I'll ask for Najim. Najim is an expert in his field, his work was excellent, he... answered and explained everything thoroughly. On top of all he was very friendly with a great personality.read more
    Ronald Castellani
    Ronald Castellani
    21:26 12 Dec 24
    The repair by Najim for Hamco was timely, and worked perfectly. Thanx.
    Aurelia Shaw
    Aurelia Shaw
    21:14 22 Nov 24
    We've received good service from Hamco for many years. Today a new service person named Najim arrived to do the regular maintenance on our furnace. He was thorough, friendly,... answered our questions clearly and made sure we understood how everything had been updated. I have no difficulty recommending this company.read more
    Danielle Drake
    Danielle Drake
    14:08 13 Nov 24
    When our AC stopped working this summer, we were so thankful to receive professional and friendly service from Hamco. Mike was quickly able to identify the issue and had... parts on hand to get it fixed the same day!read more
    A Marini
    A Marini
    01:19 08 Nov 24
    Thanks to Nolan T. for doing such a great job on our annual furnace maintenance! See you soon!
    Omar Atiyeh
    Omar Atiyeh
    18:59 31 Oct 24
    Hamco is an amazing family run business that have all the expertise you'll need!! If you're looking to upgrade, repair or maintain your residential and/or commercial HVAC... equipment, they're your top choice in Hamilton and surrounding area!read more
    Karin Griffin
    Karin Griffin
    01:22 24 Oct 24
    Nolan is our usual tech for anything AC/furnace! Very professional, always able to answer any questions/concerns and quick to come and help when we need him!
    Taylor Who
    Taylor Who
    21:28 22 Oct 24
    I recently had my furnace serviced and the technician, Mike K. was incredibly polite, informative and efficient. I will definitely be using Hamco again when needed in the... future because of the great service and will definitely be suggesting Hamco to my friends and family needing service!read more
    Kyle Maloney
    Kyle Maloney
    20:27 22 Oct 24
    Had Nolan come and install my new AC unit. Did a great job, showed me how everything works.
    James Jennings
    James Jennings
    20:05 22 Oct 24
    Mike the Hamco Boiler & HVAC technician was excellent: effective in reolving our issue, and did it very efficiently, politely, and professionally.
    Evan Stott
    Evan Stott
    18:18 22 Oct 24
    Mike Kawa is the best technician I have ever had the pleasure of working with
    E C
    E C
    17:12 22 Oct 24
    Just had my houses heating repaired, it was timely, extremely well managed and very thorough, the serviceman Mike Kawa even went through the trouble of explaining what went... wrong with it and how to avoid it in the future. 100% will be recommending Hamco to my friends and family and even coworkers. Very impressed!read more
    Brittany Werner
    Brittany Werner
    14:42 22 Oct 24
    We had a couple issues with our air conditioning unit this summer as it's getting old. Our technician Mike was so helpful and got it working fast! My family was so happy we... didn't have to go long without it. Friendly and efficient service.read more
    Madison Rogers
    Madison Rogers
    14:29 22 Oct 24
    I had a speedy and fantastic experience with hamco. Mike k helped with my furnace and gave me honest, unbiased advice. Highly recommend I won’t go anywhere else!
    rolfe baltzer
    rolfe baltzer
    15:42 21 Oct 24
    Najim serviced my furnace professionally and was friendly. They cleaned and did a safety check at good value! I will use them again.
    Knollis Johnson
    Knollis Johnson
    18:56 19 Oct 24
    The agent from HAMCO arrived with the suggested window. Najim, the technician, quickly diagnosed and resolved the issue. He also provided useful information about the state... of my furnace and air-conditioner.read more
    Peter Billings
    Peter Billings
    20:03 18 Oct 24
    Najim, from Hamco provided great service , was on time and able to complete the gas valve replacement on my 16 yr old furnace within 3 days of initial visit. I highly... recommend Hamco for Heating and cooling services in the greater Hamilton area.read more
    Tara Smith
    Tara Smith
    18:40 16 Oct 24
    We had Hamco come for a service check for our boiler, and Mike K. Our technician was great. He explained what the issues were and what needed to be done to fix them.
    EBJ
    EBJ
    00:14 16 Oct 24
    Recently called Hamco for an emergency with our heating system. Our tech Mike was there in record time and had us up and running in no time. He was polite and efficient and... we will definitely be calling again!read more
    Dahyabhai Patel
    Dahyabhai Patel
    00:14 10 Oct 24
    Great to work with - thank you!
    Alexandra Porter
    Alexandra Porter
    17:19 04 Oct 24
    We had Nolan as our technician and we were very pleased. Very kind and knowledgeable! We highly recommend him and Hamco
    Melissa Jones
    Melissa Jones
    17:06 04 Oct 24
    Nolan was our service person and he was very polite and prompt. I hope we always have him as our service person. He was such a pleasure to deal with and so knowledgeable!
    kim jones
    kim jones
    16:51 04 Oct 24
    I recently needed some help and the technician who came was great. He explained everything that he was doing, even gave me some tips to be more efficient. These kinds of... calls always make me anxious, worrying about how much the bill will be? Will I get a good technician who is honest and knows what he/she is doing? All went well and I want to thank Nolan T. for his professionalism and easy-going manner. Thanks Nolan and thanks Hamco!read more
    P B
    P B
    01:51 04 Oct 24
    I recently had Mike from Hamco perform my annual maintenance and I’m extremely satisfied with the experience. From the moment he arrived, he was friendly, professional, and... clearly very knowledgeable about heating systems. Mike took the time to explain everything he was doing and offered useful tips to help me maintain the furnace through the colder months. His thorough work gave me confidence that my furnace is in great shape for the winter. Mike is definitely a valuable member of the Hamco team, and I’ll be requesting him for future service! Thank you Hamcoread more
    Bri Chernesky
    Bri Chernesky
    18:54 03 Oct 24
    Had maintenance done on my ac and furnace and mike was very helpful and informative. Very pleased with the service and will use hamco again in the future.
    joel dixon
    joel dixon
    18:33 03 Oct 24
    Had our annual maintenance done, quick, affordable, and mike was a great technician for them to send, highly reccommend hamco!
    Jacob Bakalar
    Jacob Bakalar
    15:58 03 Oct 24
    Hamco is great !!I had mike come out for a service call and he was super helpful
    carmella dorsay
    carmella dorsay
    15:35 03 Oct 24
    We had Mike Kawa from Hamco service our furnace and air conditioner. We were more than pleased. Well spoken, polite, courteous young man. He was very informative and... knowledgeable! We will definitely be recommending and using your company again!!Marco and Carm Tesolinread more
    Daniel
    Daniel
    15:08 03 Oct 24
    We had Hamco come in and service my father's furnace. The technician that showed up, Mike, was extremely professional, knowledgable and talked through the issue with myself... and my father. He showed up on time and aware of the work needed to be completed. The price was very reasonable compared to quotes we had received from other places. I have already recommended Hamco to all my friends and family.read more
    Ritchie Taylor
    Ritchie Taylor
    15:02 03 Oct 24
    Mike serviced my system some time ago and gave fantastic service. Will be requesting him every time!
    Justine Jones
    Justine Jones
    19:29 01 Oct 24
    Great service. Nolan is a wonderful technician. Highly recommend
    DK
    DK
    19:35 30 Sep 24
    I had service man came to service my furnace today. I was late meeting him but he waited for me. He was very courteous in dealing with. I am very pleased with the services.... Thank you very much Najim for getting my furnace ready for winter.Georgeread more
    Wa Cas
    Wa Cas
    17:51 28 Sep 24
    Our service specialist Najim was a pleasure to deal with. He went above and beyond the required service needed. Respectful, extremely knowledgeable and hard working, this... specialist had it all. I will solely be dealing with him in the future. Thank you Najim.read more
    Bri Mil
    Bri Mil
    15:25 25 Sep 24
    We had a service call to check on a furnace problem. The Service Technician, Steve, was a real pleasure to meet and deal with. He was extremely professional and... knowledgeable. He quickly found the problem and offered suggestions as to resolving it.read more
    Shannon Sinclair
    Shannon Sinclair
    15:03 18 Sep 24
    Christian from Hamco came by to do an annual maintenance on my furnace. It is a brand new furnace that I bought from them last year, but doing the yearly maintenance... increases my labour warranty. Christian was efficient, very kind and punctual. I will be a longtime Ho customerread more
    Joan French
    Joan French
    18:37 13 Sep 24
    After replacing our furnace and installing a central air unit with Hamco we've had nothing but excellent, attentive service that is reasonably priced and achieved both on... time and with great courtesy. Christian just performed the yearly maintenance on both units, and thanks to him we're all set for winter! There was an issue with a part he quickly and efficiently replaced, and I'm certainly happy to know it now instead of during the first cold snap.read more
    Mary Smith
    Mary Smith
    17:58 13 Sep 24
    Just had my furnace serviced for its yearly checkup. Christian the service technician was polite, he explained in detail the bill to me and what was done. Excellent service.
    Charlene Kump
    Charlene Kump
    15:01 13 Aug 24
    We had no hot water. I called after office hours and left a message. They returned my call before 9 am. And a very nice gentleman named Najim had it working by 11... am.Will definitely call again!read more
    Omotola N
    Omotola N
    18:21 31 Jul 24
    Larry Adoranti
    Larry Adoranti
    19:20 30 Jul 24
    Air conditioner service required due to non-cooling. Called Hamco first thing in the morning and fixed early afternoon. Exceptional courteous service beginning at reception... who booked the service and by Najim, the onsite technician. Najim was amazing, very professional and knowledgeable and he looked after a few extra items while he was here - cleaning, taping gaps in duct work, etc. Thank-you Najim!read more
    connie marshall
    connie marshall
    19:06 24 Jul 24
    Excellent service! Called them for a 2nd opinion, and boy did they deliver. They followed up with manufacturers of our heat exchange and found out it was under warranty. ... Going the extra step, saving us over $2400 based on quote from the other guys to replace. We know who we will be buying our new system from when needed. Thanks Najim for going the extra mile!read more
    U K
    U K
    20:10 09 Jul 24
    I should have called HAMCO right from the beginning! Me and my family suffered with no AC for a week during the hottest days yet this summer! Corey from HAMCO came bright and... early this morning and solved the problem. Very professional, knowledgeable and respectful, he got the job done in no time. Thank you Corey and HAMCO!!!!read more
    Peggy French
    Peggy French
    15:21 09 Jul 24
    Fearing an exorbitant bill, I reached out to HAMCO for a Saturday service call during another heat wave. Christian from HAMCO promptly returned my email and explained the... charges, both 'real' and potential. He arrived when he said he would (rarer than it should be!) and immediately set to work. He efficiently and effectively diagnosed the issues and had a well-stocked truck that allowed him to fix both issues and restore my air conditioning. Thank you, Christian! The price was very reasonable and below what I expected to pay under the circumstances. I will continue to recommend HAMCO! Strangely, my two neighbours to the north have both had their air conditioning fail over the last 10 days and neither received timely nor exemplary service from their providers, who were NOT HAMCO.read more
    Marchese Pharmacy
    Marchese Pharmacy
    23:45 04 Jul 24
    We have used Hamco for our pharmacy business for many years. They are the reason our customers and staff are always kept comfortable in the store. This year, they even... helped solve a tricky problem with our compounding cleanroom airflow and pressure balance. Just awesome guys. Wish I could give more than 5 stars.read more
    Faisal Khawaja
    Faisal Khawaja
    23:33 04 Jul 24
    My AC went out last week, in the hottest days of the year. The Hamco tech showed up on schedule, fixed my AC quickly and professionally. And the price was right. This is... why small, family-owned businesses are the best! They have a customer for life.read more
    Michael S
    Michael S
    21:47 27 Jun 24
    Christian came to my place today and he was very friendly, professional, and helpful. He listened carefully to my concerns. He was patient and not condescending while he... explained how the AC worked. He was able to find an important adjustment that was necessary and now it's blowing twice as cold!read more
    Gillian Guthrie
    Gillian Guthrie
    14:18 15 Jun 24
    There I was… with an rv hot water tank that needed to be replaced and some propane lines that were beyond sketchy. I didn’t know how to resolve these issues and who would... take on such a project. I reached out to Hamco and although rv trailers are not something they usually tackle, they cared enough to listen. They understood I needed help and they took this job on. Right away, Nolan was out to do an on-site inspection to get a better understanding of what was involved and what needed to be done. He was so professional, personable and knowledgeable. He got right to the task at hand and understood quickly what needed to be addressed. A date was easily booked through the helpful and courteous office team. On June 12, 2024 Nolan returned and again, wasted no time diving in and getting the old hot water tank out and installing the new. Repairing the propane lines and testing and checking all the new system. I can’t thank Nolan, Jordan, Veronika and the rest of the team at Hamco enough for caring, going the extra mile and helping me out of a real jam. It’s not always easy for a service company to achieve the highest level of service that it’s customers expect… but Hamco sure did reach it here.read more
    Ruth Wells
    Ruth Wells
    20:56 28 May 24
    I have used Hamco service for 25+ years and have a Hamco installed furnace & air. I use their service for both spring & fall maintenance. They have been very helpful to the... point of helping to keep my very old heating system as long as possible. Recently I had the spring maintenance service & there were a couple of problems after it was completed. I spoke to Tara who was very helpful & patient with my explanation of what was happening. A couple of days later Mike came to investigate the problems & quickly solved the problems & explained what was happening. They were both very helpful and considerate.read more
    Gail Bauer
    Gail Bauer
    19:06 26 May 24
    A great company to deal with!!! Tara helped direct me to the right person for ordering a hot water heater which was installed by Adam and Veronika. I have been a long time,... happy customer.read more
    charles shields
    charles shields
    03:22 23 May 24
    It feels like Summer is already here and so thankful that we purchased our new York A/C from Hamco a few months ago. It’s running great and keeping our house nice and... comfortable. We have been a customer for many years and can’t be more pleased with Sales (Andrew) Service (Shane) and Customer Service (Tara). All so friendly and knowledgeable.Quick story: Two winters ago my wife and I were visiting my daughter and her family in Switzerland. We were there for 2 months and while away we had a good friend checking the house on a regular basis. A month into the visit I received a text that there was an issue with the furnace. The condensate drain line was leaking and had to be fixed/replaced asap. A 6-hour time change made phoning a challenge however, after talking with Tara and Shane we were relieved and the repair was made the next day. Where do you get Service like that!Thanks again to the HAMCO Family!Regards,Charles D. Shieldsread more
    Eu Kh
    Eu Kh
    20:34 13 May 24
    We were really impressed by professional work and customer oriented attitude. Veronica and Corey were great. They went out of a way to make it fit in our complicated... setup.Thank you guys!Addendum:Thanks to the professionalism and understanding of Margaret, We were able to setup a service call for the annual maintenance in a short time, so our furnace is ready for the next season.Thanks again!read more
    Greg Gabel
    Greg Gabel
    16:18 06 May 24
    HAMCO is an experienced HVAC shop with great people. We have used them for a number of commercial service jobs. Could not recommend more.
    David Ward
    David Ward
    01:22 04 May 24
    I have used Hamco for many years now and have always been pleased with the services that they provide, from both the helpful administrative personal and their knowledgeable... technicians. Hamco is my first choice and the company that I highly recommend to others.David Wardread more
    Adam Adam
    Adam Adam
    17:07 01 May 24
    We have been using Hamco for years. And only use them for all our HVAC/Boiler repairs. Nolan is a great tech and Cherryl is great to deal with in the office.
    Ron Vandermeulen
    Ron Vandermeulen
    19:38 29 Apr 24
    New furnace installed by Hamco this morning. Veronka and Adam did a fantastic job. Very considerate and very professional! Great experience all around. Great people, great... company. Ron VanderMeulen.read more
    Lina DB
    Lina DB
    18:20 29 Apr 24
    I highly recommend HAMCO. The customer service person DENISE is the best. She is always willing to help and sort things out for you. Thank you DENISE 🙂
    Victor Renzella
    Victor Renzella
    16:25 29 Apr 24
    I have been dealing with Denise for years and I find her very professional and helpful. I will continue to use Hamco because of Denise and the great service we... receive.Victor Renzellaread more
    Catarina Santos
    Catarina Santos
    14:36 29 Apr 24
    Thank you so much Cherryl Skinner, for your help and guidance.You are amazing 👏
    Steven Tran
    Steven Tran
    13:25 27 Apr 24
    Great team and extremely knowledgeable. Guided us on our heat pump purchase. Cherryl in the back office was amazing to work with
    Graeme Moss
    Graeme Moss
    22:58 25 Apr 24
    Had a new AC put in.Murray & Adam were the technicians. Friendly, fast, helpful. Impressed.They finished ahead of time.Impressed and thank you!Hamco, both product and... services are reliable.read more
    Jeff Vaughan
    Jeff Vaughan
    22:48 25 Apr 24
    Excellent service from Nolan! He got us out of a jam and made the experience enjoyable. Called at 7 am and he showed up around 10 am. Can't ask for faster service.
    Martello Restaurant
    Martello Restaurant
    15:17 24 Apr 24
    Always excellent service from Hamco! They are prompt, professional and enjoyable to work with. Cherryl has always been a lovely person to interact with and very helpful with... booking service and handling billing!read more
    Bernie's Tavern
    Bernie's Tavern
    21:14 23 Apr 24
    Always a top notch experience when dealing with Cherryl! Very pleasant and knowledgable
    Nairne Holtz
    Nairne Holtz
    13:32 20 Apr 24
    Small landlady here. I've used Hamco many times over the years and they get there on time and they get the job done. A shout out to Cheryl in Accounting who always answers my... questions and sends out the invoices promptly.read more
    Kathy Pleasance
    Kathy Pleasance
    17:39 19 Apr 24
    What makes a great company is their staff.They were all very professional and courteous.A special call out to Cheryl Skinner whois always ready to go that extra mile... fora customer.I would recommend this company without hesitation.Great price, great service, and especially great people.Thank you Cheryl.read more
    Aya Dental Centre
    Aya Dental Centre
    20:42 18 Apr 24
    We have a yearly Maintenance Contract with them for the last 3 to 4 years and they deserve more then 5 stars.DENISE is always helpful & accommodate us in emergency.So, 5... stars for Denise also.read more
    Wail Dimassi
    Wail Dimassi
    19:22 18 Apr 24
    Thank you Margaret for setting up our Annual furnace inspection and cleaning to meet our availability. It is great to know that I never have to worry about scheduling this... as you are always on top of it.read more
    Brandon Lovas
    Brandon Lovas
    20:02 17 Apr 24
    Nothing but good things to say about my dealings with Cheryl. She was professional, understanding and courteous. I would definitely recommend Hamco for any of your heating... and cooling needs.read more
    Margaret Wilding
    Margaret Wilding
    19:52 17 Apr 24
    Hamco looked after us really well. An especial shout out to Cheryl in Accounting for helping me keep track of my e-transfers!
    Mark Preston
    Mark Preston
    19:50 17 Apr 24
    Have had two furnaces and an AC unit replaced in the last year through Hamco. Always happy with the service. Cherryl in accounts is always a pleasure to deal with as well.
    Tabatha Mouland
    Tabatha Mouland
    12:28 17 Apr 24
    As a House Manager for a larger private residence with an extensive HVAC system we relied on the Hamco team to service our system seasonally, as well as assist when there was... an issue. The team is reliable and knowledgeable but the star of the team is Cherryl who was always a delight to work with. Highly recommend.read more
    Frank C.
    Frank C.
    15:20 16 Apr 24
    April 2024: Just a quick post to thank the accounting lady at Hamco (Cherryl) – the one who asks for money. I want to acknowledge her pleasant and friendly attitude. Last... year, when I had requested an invoice for a recent service call – through a miscommunication, she pulled out our last 10 years of past invoices, and sent them all to me. Now who else would do that – and still be smiling? Only Cherryl. Thank you!Jonathan at Hamco just completed our annual (June 2023) York A/C maintenance. He went above and beyond - which is always the case with Hamco and their technicians. My thanks go to Shane and his crew.Hamco just finished this year's (2021) annual maintenance on 2 furnaces. Technician (Eric) did a bang-up job - knowledgeable, efficient and courteous - thank you !!Once again Hamco earns its stripes. Had them in for regular furnace maintenance. Andrew M. was everything you would want in a technician - skilled, professional and pleasant. Been using them for many years and highly recommend them. Two thumbs up!We had a noise problem with 1 year old York AC. Shane addressed the problem promptly. Within a day, technician Andrew was on site, diagnosed and fixed the problem within minutes. Thanks to bothread more
    Goofy Girl
    Goofy Girl
    15:06 16 Apr 24
    This company has amazing customer service. The staff is great, especially Cherryl in the accounting department who helped me out when I quickly needed to change my monthly... billing after my credit card was stolen. The whole place is wonderful. I can not say enough about the customer service.read more
    Frank Ciancone
    Frank Ciancone
    14:30 16 Apr 24
    Dealing with Hamco was very easy, efficient and honest. Service was prompt and affortable. A special thank you to Cherryl Skinner for taking care of our account in a most... professional and consciousness manner. Recommend without hesitation.read more
    CeCe Elfie
    CeCe Elfie
    14:18 16 Apr 24
    Want to give credit to the ladies who work in the background. From answering the phone, scheduling and finance. You all are amazing. Cherryl from finance is always so helpful... and friendly. You need someone like her on your team.read more
    Joanne Stokes
    Joanne Stokes
    14:13 16 Apr 24
    Can't say enough about the staff - hats off to Cherryl in A/P who ensures invoices are sent out in a timely manner and should there ever is an issue she is quick to help and... get everything sorted. Thanks Cherryl! Joanne from Appleridge Co-operative Housing.read more
    Adri Greenspan
    Adri Greenspan
    13:37 16 Apr 24
    Love communicating with Cherryl Skinner from accounting. Always curtious, follows up with gentle reminder to pay :))) we need more people like that. Money is not always... Pleasantville deal with so it's nice to have pleasant moments around it. (Dear Grain Bakery).read more
    Jessica Simpson
    Jessica Simpson
    13:33 16 Apr 24
    HAMCO has provided excellent service at our home a number of times now. The entire team is always fantastic, and I've especially appreciated Cherryl's friendly attitude and... prompt invoicing over the years. Thank you!read more
    Kathy Dimassi
    Kathy Dimassi
    13:08 16 Apr 24
    Thank you Cherryl Skinner for being on top of all our billing so that payments are made quickly and efficiently. We appreciate your fast response to all billing equiries.
    Paul Donoghue
    Paul Donoghue
    12:24 16 Apr 24
    We had our furnace, ventilator and some ducting replaced during a renovation of our condo - a major project. The team did a terrific job of removal and installation. The... whole HAMCO experience was excellent, including the "back office": Cherryl in Accounting was super responsive throughout the process and is a really excellent rep for the company. Thanks, Cherryl. Let's hear it for Accounting!!read more
    Givic Tracker App
    Givic Tracker App
    01:55 16 Apr 24
    Hamco Heating and Cooling is a great hvac contractor but what makes them even better than everyone else is their amazing staff. Speaking of which, when it comes to... meticulous administration of Hamco's payables & receivable , no one is better than : Cherryl Skinnerread more
    Elizabeth Enns
    Elizabeth Enns
    21:53 15 Apr 24
    Want to share that Cherryl account manager is the best! She helped with my service plan and scheduling and even got me some $ back!
    Stef Caunter
    Stef Caunter
    20:17 15 Apr 24
    I use and recommend Hamco for everything. Great technicians. Excellent people. And Nick and Veronika did a terrific job for us. Tidy professional job.
    Peter Neumann
    Peter Neumann
    18:12 15 Apr 24
    We at Martello Restaurant have been working with Hamco for several years and have nothing but the highest accolades for their services, including working with Jordan Vasilak... who oversaw the installation of our HVAC systems, but also with Cherryl Skinner in their accounting group, who has always been professional and pleasant and kind in our interactions and communications. We highly recommend Hamco!read more
    Christopher Demelo
    Christopher Demelo
    00:16 13 Apr 24
    The tech that came by Christian, did a wonderful and professional job. Would reccomend to friends and family
    Keith van Kessel
    Keith van Kessel
    21:05 11 Apr 24
    Great company would recommend to anyone. Ask for Mike!Edit: we've had Hamco over a couple more times since this review. Probably the best HVAC company in town. Quick, great... work at a fair price.read more
    Alan Lambshead
    Alan Lambshead
    15:39 06 Apr 24
    Earlier this week Hamco replaced my gas furnace and air conditioner with a new multi stage furnace and heat pump. The team was led by Shemar assisted by Nick, Veronika and... Tony. They were courteous and efficient, and the work of removal and installation of the new system went smoothly. They did a great job of cleanup in the work area, and outside where the hear pump unit is located. Thanks to the installation team, and to Andrew who did the upfront work of finding the right solution for us.read more
    Jean-Claude Chambers
    Jean-Claude Chambers
    15:29 15 Mar 24
    Our old rental hot water heater burst, which left us with a bit of a flood and no hot water. We phoned around to the big box retailers to purchase and install a new hot water... tank. The install dates were anything from 7 to 14 days wait. I phone Hamco, and they sent a rep that afternoon to estimate the job. The install was completed next day in 2 hours. Excellent service and competitive price. Highly recommend.read more
    Elisabeth Gedge
    Elisabeth Gedge
    12:45 15 Mar 24
    Yesterday the Hamco team replaced my furnace and air conditioner, and did a wonderful job! Led by Shemar, they were courteous and efficient, and the work went smoothly.... Shemar added some unexpected touches - a handle for easily removing the filter, and a pouch for storing the manuals - very helpful for a forgetful and arthritic senior! He helped me set my thermostat and talked me through all decisions made. Thank you to a great team: Tony, Jonathan, and Shemar, and to Steve, who did the diagnostic work on the old furnace and a/c. Congratulations.read more
    mark salata
    mark salata
    15:11 14 Mar 24
    Nolan is a professional service technician. He provided knowledgeable service in a timely and efficient manner. We are pleased with the service provided.
    Andy Kleiner
    Andy Kleiner
    14:25 29 Feb 24
    Thank you Christian for your extra attention! Truly, everyone at Hamco has been really easy to work with over the years, always friendly, and the units works great!So far,... I’ve always felt safe inviting Hamco employees into my home and this is really important to me as a queer person with disabilities. Thanks!read more
    Nicholas Frisby
    Nicholas Frisby
    18:27 27 Feb 24
    Excellent service and knowledgeable staff! My go to Heating and Cooling company moving forward!
    M1CAustin
    M1CAustin
    03:56 25 Feb 24
    Christian from Hamco did a super job getting our furnace up and running after it failed to start on a cold Saturday morning. He was very pleasant to deal with, explained... everything and kept in contact with us. Thanks Hamco!read more
    Next Reviews
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    Water Heater Efficiency Tips

    If you have a large family, providing hot water to your home every day can become costly. This leads many of our customers to wonder if there is a way to improve the efficiency of their water heater. Here are a few tips to accomplish this goal:

    • Reduce shower and bath times
    • Use cold water for laundry/cleaning tasks 
    • Install a hot water timer 
    • Upgrade to a high-efficiency or tankless system

    Is It Time to Replace Your Water Heater?

    Here are some signs that may indicate that it’s time to replace your water heater:

    • The age of your water heater (if your system is over 15 years old, it may be time to replace it).
    • Your water heater isn’t producing as much hot water or any at all.
    • You notice water pooling around your water heater.
    • You’ve noticed an increase in energy consumption and bills.
    • You’re paying for more repairs than you once had to.
    • The hot water coming out of your tap isn’t clear.
    • The water heater is making strange sounds.

    If you’re still not sure whether it’s time to have a new water heater installed, contact us and one of our technicians will advise you.

    Heat Pump Water Heater Maintenance

    How Do They Work?

    Heat pump water heaters are powered by electricity. They work by extracting the natural heat that exists either within the Earth or in the air and using it to heat the water in your water tank. This transfer of heat, known as “heat exchange,” only requires a small amount of electricity. After the water in the tank has been heated, it is available for use at any time. The two primary components of these water heaters are a heat pump and a water storage tank.

    How to Maintain a Heat Pump Water Heater

    As with all HVAC systems, your heat pump water heater requires maintenance so it operates efficiently and lasts a long time. The best way to maintain your water heater is to schedule preventative maintenance at least once a year.

    There are other maintenance tasks you should do to properly care for your heat pump water heater, including:

    • Taking note of any changes or dirty components
    • Checking your condensate line for clogs or blockages
    • Draining some water every month to clear the tank of any deposits
    • Changing the filter regularly

    Water Heater Safety & Maintenance

    While water heaters have become a modern convenience and necessity, it’s important to remember that they’re still a large and powerful appliance. Maintaining your water heater and upholding safety rules and regulations will help you to stay safe and comfortable, and avoid costly repair or replacement bills. For proper water heater safety and maintenance, be sure to follow these rules:

    • Give your water heater space and keep it well-ventilated.
    • Routinely check your temperature and pressure valve to ensure they’re working properly.
    • Remove hazards from around your water heater such as paper, cardboard, and/or cleaning chemicals.
    • Don’t wait to call for repairs when something seems wrong.
    • Schedule annual preventative maintenance for your water heater.

    Latest News

    AC Making a Ruckus? Here’s What To Do

    AC Making a Ruckus? Here’s What To Do

    Clanging, banging, rattling, screeching…These are all sounds you don’t want to hear coming from your air conditioner. However, if you do hear any of them, what should you do? Here, we offer you some troubleshooting tips when your air conditioner is making a ruckus....

    read more

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